Business Intelligence (BI)

Redwood Shores, Calif. – Toms — the company that gives a pair of its shoes or provides eye care to a person in need for every corresponding purchase — has deployed the Oracle Commerce platform to support its rapid business growth and international expansion.

Technology continues to evolve at a rapid-fire pace, empowering consumers and businesses with more options and expectations for shopping seamlessly wherever, whenever and however they want. And retailers need to keep up.

In order to succeed in this crucial time, the Naperville, Ill.-based, 900-plus-store office products chain OfficeMax, Inc. recognized that it needed to expedite decision-making to bring website improvements to market more quickly.

New York -- Consumers who use mobile devices to research purchases visit retailer sites more frequently than those who use PCs alone. According to research from Millward Brown Digital, mobile visitors engage with top retailers twice as often as PC visitors (on average, 6.2 times per month compared to 2.9 times per month).

Cambridge, Mass. - GPShopper, a mobile solutions company whose offerings include mobile apps and websites for national retailers, has purchased Akamai Aqua Web Experience solutions to accelerate and optimize the delivery of its mobile technology. Built on the Akamai Intelligent Platform, a globally distributed cloud platform, Aqua Web Experience solutions are designed to provide end-users with optimal Web and mobile application experiences.

Quantum Retail Technology, a retail-focused supply chain management and inventory optimization software solutions provider, has named Mark Halverson as the company’s VP of professional services.

Halverson will oversee the full range of Quantum Retail's client program management, solution deployment and delivery, support and management of client partnerships during the implementation cycles.

Promotion and pricing intelligence leader Market Track has acquired Competitrack to bolster its digital and electronic media capabilities and provide richer insights to retailers and consumer goods companies.
 
Chicago-based Market Track provides clients with retail promotion, real-time e-commerce and pricing intelligence solutions in North America while New York-based Competitrack is a leading provider of directly placed product and image data across 22 media channels including TV, print, radio, online display, online video, social and mobile advertising.

Bedford, Mass. – Daily mobile/online retail revenues surge an average of 55% on Cyber Monday (the Monday after Thanksgiving), but a corresponding surge in attacks drives hard losses, on average, as much as $500,000 per hour or $8,000 per minute. In addition, a new study of 1,100 U.S., and U.K., retail IT staffers from RSA and the Ponemon Institute shows that 66% of respondents expect that disruption would result in customer churn that would damage reputation and brand and could push losses as high as $3.4 million from a single hour of disruption.

Real time retail is the best way to describe an intriguing new shopper engagement platform from Bazaarvoice that allows brands to respond to questions and reviews about their products directly on retail sites within the Bazaarvoice network.