Business Intelligence (BI)

Cambridge, Mass. -- Akamai Technologies and Prolexic Technologies have signed a definitive agreement for Akamai to acquire Prolexic, a provider of cloud-based security solutions for protecting data centers and enterprise IP applications from distributed denial of service (DDoS) attacks.

Guangzhou, China -- Vipshop Holdings Limited, a Chinese online discount retailer for brands, has appointed Lily Fan as the company's VP of human resources, effective Dec. 2.

Data center retrofit cuts cooling costs by 93%

Retailers are constantly on the hunt for energy savings, and data centers offer huge potential: By 2020, data centers could consume 10% of all U.S. power, according to some experts. Here’s how outdoor gear and apparel retailer Recreational Equipment Inc. (REI) is working to reduce energy costs and its environmental footprint in this critical area of operations.

Mooresville, N.C. -- Lowe's has integrated Point Inside's StoreMode mobile shopper engagement platform into the free Lowe's mobile app to improve the in-store customer experience. Shoppers at all Lowe's locations can use the Product Locator capability to search for products and instantly see the items' locations on a detailed store map using Lowe's iOS and Android mobile apps or Lowe's mobile-optimized website.

By Andrew Kokes, global VP, marketing & product management, Sitel

One of the most significant trends in customer engagement over the past several years is the rise of social media outside marketing and inside customer service. Social media is moving beyond contacts and interactions to a culture of community and collaboration for the most engaged and customer-centric companies.

An increase in third-quarter net sales was not enough to bolster Chico’s FAS’s net income, which took a hit from its Boston Proper business.

The company reported net income of $35.8 million, down 15% from $42 million in the same period a year earlier.

Leading data collection and mobile research provider Field Agent added new insights capabilities to its solutions offering with the acquisition of CORE4 Research.

Sporting two wind turbines, nearly 850 solar panels and a geothermal system burrowed 550 ft. into the ground, Walgreens celebrated the official opening of what the retailer believes to be the nation’s first net-zero energy retail store, anticipated to produce energy equal to or greater than it consumes.