Business Intelligence (BI)

Oakland, Calif. -- Lucid, a provider of real-time feedback technology for buildings, is spearheading a study of resource consumption and behavior change with Starbucks Coffee Co. The pilot project, developed in conjunction with the Snohomish County Public Utility District and Portland Energy Conservation Inc., will be hosted by 10 Starbucks stores in Snohomish County, Ore., and will serve to test and document measurable energy savings in the stores.

RESTON, Va. — Beauty brand L'Oréal USA is leveraging Clarabridge, a provider of sentiment and text analytics for customer experience management, to monitor what is being said in real time about its 27 brands across social media outlets, including website reviews, product reviews, blogs, Twitter and Facebook.

The move will enable L'Oréal USA to automatically route consumer insight to the right people and more effectively engage with its consumers.

Orlando, Fla. -- Darden Restaurants reduced restaurant water usage by 17% on an aggregate basis between fiscal years 2008 and 2011, exceeding its 2015 goal of reducing water consumption in each of its restaurants by 15% on aggregate and is more than half way toward meeting the same goal for reducing energy consumption in its restaurants, according to the company’s second annual sustainability report.

By Brian Ross, [email protected]

In today’s competitive environment, enterprise loyalty is king. Companies must embark on their strategic journey influenced by customer insights. These insights are gained through transactional data and allow for the shifting of mindset, culture and strategy across the entire enterprise – everywhere from merchandising and store layout to pricing. Sharing this information across the organization — beyond simply the marketing department – is essential to customer-centric merchandising.

New York -- Toshiba Tec Corp. and IBM announced the initial closing of the transaction in which Toshiba Tec will acquire IBM's Retail Store Solutions (RSS) business. The agreement was announced on April 17, 2012.

Toshiba Tec has established Toshiba Global Commerce Solutions Holdings Corporation, a holding company, of which Toshiba Tec holds 80.1% ownership and IBM holds 19.9% ownership.

BURLINGTON, Mass. — Alco Stores has selected OrderMotion's OMX platform to provide the back office technology to serve its new e-commerce site.

Washington -- The U.S. Environmental Protection Agency’s Energy Star program launched the 2012 National Building Competition: Battle of the Buildings with a record 3,200 buildings across the country going head to head to improve energy efficiency, lower utility costs and protect health and the environment.

Newport Beach, Calif. -- JustEnough Software, a provider of demand management solutions for retailers, distributors and brand owners worldwide, announced that Five Below has selected its merchandise financial planning solution.

Pittsburgh -- First Insight, which provides predictive analytics generated from online consumer engagements, announced an agreement with The Limited. Terms of the deal were not disclosed.

The First Insight solution uses online social engagement tools to gather real-time preference, pricing and sentiment data on new products. This information is filtered through First Insight’s predictive analytic models to determine which products present the greatest opportunity.

Burlington, Mass. -- OrderMotion, a web-based platform for direct-to-consumer (D2C) campaign and order management, announced that Midwest consumer goods retailer Alco Stores selected OrderMotion's OMX platform as the back-office technology best suited to grow with its online volume demands while also leveraging its Magento eCommerce front-end system.