Business Intelligence (BI)

Hampstead, Md. – Jos. A. Bank slightly increased its net income to $13.6 million in the third quarter of fiscal 2013 from $13.3 million in the same period a year earlier. The retailer also saw its net sales grow about 6% to $247.5 million, from $232.8 million.

Same-store sales declined 0.1%, although direct marketing sales increased 23.5% and combined same-store and online sales increased 2.4%. Jos. A. Bank incurred $1.2 million of legal and professional expenses in connection with the company's bid to acquire The Men's Wearhouse.

Coral Gables, Fla. -- The likelihood that shoppers will make a purchase online is directly related to the number of product options that are displayed and to how the product information is displayed, either visually or with text. Research from the University of Miami School of Business Administration found when larger assortments of products (i.e. many options) are displayed with images rather than text, shoppers are less likely to purchase a product.

Ann Arbor, Mich. – Facebook is the lowest scoring brand in the overall ForeSee Customer Experience Index, with a score of 69. The index, a study that examines how today's customer experiences with the top 100 brands across seven industries as reported by Interbrand are predictive of companies' future business success, shows that while Amazon dominates retail industry at the brand level (87), Nordstrom (86), Coach (85), Costco (84) and Tiffany (84) are statistically within reach of the leader.

New York -- TXT Maple Lake, an international provider of integrated and collaborative planning solutions, is pleased to announce that Samsonite Company Stores, the U.S. retail division of Samsonite, is turning to TXT technology in a bid to optimize inventory through more effective merchandise planning.
 
Selling luggage, business cases and accessories under the Samsonite, Samsonite Black Label, and American Tourister brands, Samsonite Company Stores operates retail stores in 38 states across the U.S.  
 

Gloucester City, N.J. — Nest International, a leading facility maintenance management firm, has appointed Joni Mayo to the position of VP of sales. Mayo brings 30 years of proven sales, marketing and operations leadership experience. Mayo joins Nest from Sylvania Lighting Services where she led sales in excess of $49 million in 2012.

ECRM compared retail circular advertising in Nov. 2012 versus Nov. 2013 and noted trends occurring across top retail chains. Last month, Toys “R” Us experienced a decrease of more than 65% on the page count and ads per circular metrics. For the month of Nov., however, the toy retailer completely reversed course with year-over-year increases in page count and ads per circular accompanied by a very minor decrease in ads per page.

Evansville, Ind. – Shoe Carnival had a generally disappointing third quarter fiscal 2013, with net income falling 11% to $10.9 million from $12.2 million. Net sales also declined 3.5%, from $244.4 million to $235.8 million.

Shoe Carnival attributed part of the year-over-year decline to a shift from a 53-week to a 52-week fiscal year, which resulted in one fewer week of back-to-school shopping activity in the third quarter and about $21.2 million less in sales.

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.  

Cyber Monday also capped the highest five-day online sales period on record — from Thanksgiving Day through Cyber Monday — which grew 16.5% over the same period in 2012.