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Business Intelligence (BI)

  • New director of insights for consumer experience marketing co. Interactions

    Interactions, a leading global integrated sales and marketing programs developer, has appointed David Zierman as director of insights.
     
    Based in San Diego, Zierman will lead the company’s market research efforts including managing primary data collected via Mystery Shopping, Customer Intercept Surveys, Web Based Surveys, electronic customer satisfaction surveys (bottom of the receipt surveys) and Retail Audits. He will be responsible for the organization’s P&L as well as business development and operations.
     

  • EBay, Invaluable launch online live auction partnership

    San Jose, Calif. - EBay and Invaluable are launching a partnership to offer traditional live auctions through real-time online bidding at auction houses around the world. Invaluable’s software solutions, including their online live bidding technology, will allow its partner auction houses to bring more than $4 billion of inventory onto the global eBay platform.

  • Survey: Retailers deploying workforce inspection apps

    Reston, Va. - Among retailers and distribution firms that have deployed mobile apps to their workforces, 46% are using mobile apps for inspections, followed by 35% for checklists and 31% for surveys. According to a new survey of more than 1,100 business and IT decision makers conducted by mobile business app provider Canvas, 63% of all businesses surveyed see value in integrating core business applications, such as Dropbox, Square, Salesforce, Evernote and Quickbooks, with mobile devices and tools.

  • SAS and 360pi team up to help retailers price right

    Ottawa, Canada -- 360pi, a leading provider of retail price and product intelligence, announced a collaborative effort with SAS, a leader in business analytics software and services. The goal is to allow retailers who combine 360pi's competitive price intelligence with SAS' revenue optimization engine to gain full real-time visibility into competitive pricing to make more profitable pricing decisions.

  • Zachys taps SLI Systems for e-commerce search and shopping improvements

    San Jose, Calif. -- Software as a service search provider SLI Systems said that retailer Scarsdale, N.Y.-based Zachys Wine & Liquor has put in place SLI’s cloud services and has seen online conversions and per-visit value nearly double that of the site average.

    According to SLI, Zachys saw use of its search box by visitors increase one third and is now looking to expand its use of SLI's learning-based services to include site navigation pages as a revenue-boosting strategy.

  • Cole Haan selects Opterus to improve store communications and operations

    Toronto -- Opterus Inc., a leading provider of cost-effective, web-based store communications and task management solutions, announced that luxury retailer Cole Haan has selected Opterus’ Store Ops-Center as its communications and task management solution.

  • SAS and 360pi help retailers price right

    360pi, the leader in retail price and product intelligence, today announced a collaborative effort with SAS, the leader in business analytics software and services. The goal is to allow retailers who combine 360pi's industry-leading competitive price intelligence with SAS' Revenue Optimization engine to gain full real-time visibility into competitive pricing to make more profitable pricing decisions.

  • Manhattan Associates releases new mobile, transportation solutions for retailers

    Atlanta – Manhattan Associates is releasing new mobile and transportation management solutions. The supply chain technology vendor announced the new applications at its Momentum 2014 conference in Hollywood, Florida, May 5-8.

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