Business Intelligence (BI)

By Jason Fredrickson, Guidance Software

London - Sainsbury’s has selected Quantum Retail Technology to provide software and services to help optimize its fashion and general merchandise inventory through improved allocation and replenishment functionality.  

New York -- Nearly one-third (32%) of United States and Canadian consumers can’t identify which tier they belong to in their favorite loyalty rewards programs, according to a study recently released by Colloquy.

Colloquy's research reveals that the familiar gold, silver and bronze tiering system no longer works. The study shows the three-tiered structure is outdated as a way for brands to keep their customers engaged — sometimes creating confusion rather than inspiring loyalty.

Dedham, Mass. – Reflexis Systems Inc. is developing an application made with IBM Watson called Reflexis StorePulse that will issue alerts and tasks to regional and local store managers, based on local event and weather information, among other data, to plan their locations accordingly. The application is aimed at helping to maximize sales by ensuring each store has its finger on the local pulse.

Columbia, Md. – Micros Systems Inc. is introducing two solutions designed to allow retail and hospitality staff members to perform multiple activities from one device. The Micros MTablet E-Series operates on Microsoft Windows 8.1 Embedded Industry Pro in eight- and 11-inch versions, with the 11-inch version fully compatible with the Micros MStation base, providing staff the flexibility to be mobile or use it as a workstation option with full peripheral connectivity.

Optional sleeves for either MTablet size facilitate secure payment on the device.

Chicago - Easy2Find is a new online analytics tool designed to simplify food industry research and intelligence at the unit level. It is a joint service offering that joins foodservice data analytics provider CHD Expert and research and consulting firm Technomic.

Easy2Find lets chains see and understand a restaurant's footprint in any given geographic market and restaurant segment. It is designed to allow users to find where competitors are opening new unit locations and how they impact sales, helping to uncover market expansion potential.

Indianapolis — Simon Property Group has named Mona Benisi director of sustainability. Benisi’s responsibilities will include advancing and leading all aspects of Simon’s sustainability strategy. That strategy includes recycling, water management and renewable energy programs.

Benisi will also lead the company’s sustainability task force, direct and manage measurement and reporting of critical sustainability metrics, including CDP, the Global Real Estate Sustainability Benchmark and GRI.

Nearly one-third (32%) of United States and Canadian consumers can’t identify which tier they belong to in their favorite loyalty rewards programs, according to a study recently released by Colloquy.

Colloquy's research reveals that the familiar gold, silver and bronze tiering system no longer works. The study shows the three-tiered structure is outdated as a way for brands to keep their customers engaged — sometimes creating confusion rather than inspiring loyalty.

Merrillville, Ind. – Consumer buying club franchisor DrectBuy and eInfochips are collaborating for a business intelligence (BI) collaboration solution that integrates data from warehouse clubs and the DirectBuy e-commerce portal. The solution drives consumer behavior with an enhanced shopping experience, and also enables analytics for data-driven decision making.

Palo Alto, Calif. - Endicia, a provider of e-commerce shipping technology has added an Amazon integration to its shipping software's capabilities. The solution, which allows users to import orders and post-back tracking information, is designed to increase shipping efficiency.