Business Intelligence (BI)

Interactions, a leading global integrated sales and marketing programs developer, has appointed David Zierman as director of insights.
 
Based in San Diego, Zierman will lead the company’s market research efforts including managing primary data collected via Mystery Shopping, Customer Intercept Surveys, Web Based Surveys, electronic customer satisfaction surveys (bottom of the receipt surveys) and Retail Audits. He will be responsible for the organization’s P&L as well as business development and operations.
 

Toronto -- Opterus Inc., a leading provider of cost-effective, web-based store communications and task management solutions, announced that luxury retailer Cole Haan has selected Opterus’ Store Ops-Center as its communications and task management solution.

Atlanta – Manhattan Associates is releasing new mobile and transportation management solutions. The supply chain technology vendor announced the new applications at its Momentum 2014 conference in Hollywood, Florida, May 5-8.

Ottawa, Canada -- 360pi, a leading provider of retail price and product intelligence, announced a collaborative effort with SAS, a leader in business analytics software and services. The goal is to allow retailers who combine 360pi's competitive price intelligence with SAS' revenue optimization engine to gain full real-time visibility into competitive pricing to make more profitable pricing decisions.

San Jose, Calif. -- Software as a service search provider SLI Systems said that retailer Scarsdale, N.Y.-based Zachys Wine & Liquor has put in place SLI’s cloud services and has seen online conversions and per-visit value nearly double that of the site average.

According to SLI, Zachys saw use of its search box by visitors increase one third and is now looking to expand its use of SLI's learning-based services to include site navigation pages as a revenue-boosting strategy.

360pi, the leader in retail price and product intelligence, today announced a collaborative effort with SAS, the leader in business analytics software and services. The goal is to allow retailers who combine 360pi's industry-leading competitive price intelligence with SAS' Revenue Optimization engine to gain full real-time visibility into competitive pricing to make more profitable pricing decisions.

Mount Laurel, N.J. -- Agilence, a provider of cloud-based exception reporting solutions, announced that the Great Atlantic & Pacific Company has selected Agilence’s Retail 20/20 to enhance its chain-wide effort to reduce shrink and fraud.

Armonk, N.Y. -- IBM has introduced comprehensive new security software and services to help organizations protect their critical data in an environment where advanced persistent threats, zero day attacks, breaches, and the financial impact on an organization continue to rise.

According to two IBM-commission studies, the average cost of a data breach increased by 15%, reaching an average of $3.5 million. The majority of companies surveyed say targeted attacks are the greatest threat, costing them on average $9.4 million in brand equity alone.

Yorba Linda, Calif. -- For the first time, lighting professionals expect to install more LED than fluorescent fixtures over the coming year, according to the fourth annual lighting by Precision-Paragon [P2].    

When asked what is the dominant lighting technology they expect to install in 2014, 49% of respondents selected LED, and 46% indicated fluorescent. Asked the same question last year, 26% selected LED, and 68% indicated fluorescent.

Greensboro, N.C. -- Apex Analytix, a provider of services and software to safeguard disbursements, identify fraud and improve performance across the procure-to-pay cycle, announced it has been chosen to provide retail audit software to Publix Super Markets.

Publix will use Apex Analytix FirstStrike Retail, an application used to audit large volumes of data in high-transaction retail environments. Experience shows that internal recovery audit teams armed with FirstStrike are able to achieve far more recoveries in much less time, according to Apex.