Business Automation

A discount giant is augmenting its fleet of innovation labs with a new concept — one that is housed inside a store.

Walmart is giving its employees cell phone privileges — for job-related tasks.

A retailer known for its modular furniture is making it easier for store associates to communicate and complete day-to-day tasks.

A British retail giant is automating its call center, a move that is freeing up customer service agents for store-level tasks.

A new solution is helping Ace Hardware associates reduce scheduling tasks, and uphold its signature focus on the customer experience.

Connected buildings, Internet of Things and smart devices are popular buzzwords. But do you have a true understanding of what a connected building is?

Amazon’s newest patents bank on the power of touch to drive more efficiency in warehouse operations.

Amazon is speeding up truck drivers’ warehouse visits.

Walmart is simplifying its U.S. business as it looks to respond more quickly to the accelerating pace of change in the retail industry.   The discounter is consolidating its six divisional groups into four and its 44 U.S. regional groups to 36, reported Bloomberg.