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Walmart’s multifaceted quest for online supremacy
Walmart held an invite only media event at the San Bruno, Calif. headquarters of its global e-commerce subsidiary and several things were clear as news reports trickled out from the event.
For starters, Walmart is in full blown experimentation mode and probing many different aspects of how to serve digitally empowered customers even as customers are still figuring out how they want to be served.
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Reinventing Retail: Hointer, Seattle
Imagine a store with a back staff of robots, where items appear, almost magically, in the fitting room. A store where customers pay for their purchases in their dressing rooms, without interacting with a single salesperson. You can stop imagining … check out Hointer, an apparel (mostly men’s jeans) shop in Seattle.