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Vee24 releases video assistance solutions
Cambridge, Mass. - Vee24, a provider of live video assistance solutions, is releasing the VeeStudio Software Development Kit (SDK) for iOS and Android, as well as VeeAssist, a new co-browsing product designed to enhance call center satisfaction. VeeAssist expands the company’s assisted selling solutions, including live video help, from the Web to now also support traditional telephony-based call center engagements, while the mobile toolkit extends its live help solution into brands’ iOS and Android mobile applications.
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Checking it Out
Woods Supermarket improves loss prevention at POS
Cameras at the point of sale have become a routine feature of brick-and-mortar stores. They help ensure that items do not get stolen or accidentally passed through checkout lines without being scanned. But the “tale of the tape” by itself is not always obvious when it comes to detecting and preventing loss at the POS.
“I’ve been a cashier, so I know a cashier can miss something,” said Doug Haworth, director of loss prevention, Woods Supermarket.
