Artificial Intelligence

Dodgeville, Wis. -- Lands’ End has brought on San Francisco-based Secret Sauce Partners to help improve the retailer’s online shopping experience.

Lands’ End has deployed Secret Sauce’s Fit Predictor service, which proactively finds a customer's best fit in seconds using existing data, without the need for physical measurements.  

Chicago – Understanding shopping and buying behavior is the most common challenge facing retailers. According to a survey of nearly 200 retailers, executives, financial analysts, industry analysts and university academics at the recent ShopperTrak users group conference, 44% of attendees reported that understanding consumer behavior in-store is currently their biggest challenge.

San Jose, Calif. – RetailNext Inc., a provider of Big Data analysis solutions for physical retail, has completed $30 million in growth financing. The company drew strategic investments from Qualcomm Inc. through its venture investment group Qualcomm Ventures, Tyco and American Express.

Nokia Growth Partners (NGP) led the round which included new investor Activant Capital Group and existing shareholders August Capital, StarVest Partners and Commerce Ventures. The financing brings the total capital raised by RetailNext to $59 million.

What if you could replicate the physical in-store experience on the web? The concept sounds incredibly powerful. Retailers could connect product experts with key audiences to demonstrate and sell physical products, just like in-store. The ubiquitous “Can I help you?” chat windows are a pale reflection, at best, of a truly interactive customer experience. It’s impossible to convey the intricate details that make a brand and its products unique in a text-only window.

By Jason Peck, Director of Marketing, Canvas

Business adoption of new technologies often flows from their personal use. This certainly applies to mobile apps and devices. The ability to download an app in seconds, share photos and data via the cloud in real-time, and communicate from any location at any time have evolved from “nice to have” to “need to have.”

Atlanta – Following Staples’ expansion of its Staples Connect home and office automation platform to 500 stores, The Home Depot is making Wink-enabled connected home products available for purchase in its nearly 2,000 U.S. stores and online.

Swirl Networks, provider of a leading enterprise-class beacon marketing platform, has entered into a strategic relationship with Motorola Solutions. The two companies will work together in the areas of product, sales and services to support iBeacon technology rollouts in large-scale retail environments.

The news follows the recent unveiling of Motorola's MPact Platform for Mobile Marketing, which leverages Swirl to power the beacon marketing capabilities for its indoor locationing platform.

Chicago – Cardtek Group, a provider of software for financial transactions and EMV migration, is launching Cardtek USA. The company’s North American headquarters, based in Chicago, will facilitate the U.S. adoption of Europay-MasterCard-Visa (EMV) technology in an effort to help prevent credit card fraud and data breaches.