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Artificial Intelligence

  • Focus On Facilities Management

    Keeping stores in peak condition remains the top priority of retail facility managers, who are increasingly being asked to do more with less. Chain Store Age spoke with Lauryn Blank, CEO of Global Facility Management & Construction, about the impact of technology on store maintenance and other trends. She also provided some timely advice for winter challenges.

  • Simon Gets Technical With New Plug and Play Collaboration

    Simon has long been known as one of the pre-eminent players in retail real estate and shopping center management and development. But with the formation of a new venture capital division, Simon Venture Group, and partnership with Plug and Play, a global investor and technology accelerator that specializes in growing tech startups, Simon is looking to take a leading role in retail IT, as well.

  • The Wet Seal taps new chief digital officer

    The Wet Seal is welcoming back Jon Kubo, this time as EVP and chief digital officer, a newly created position. Kubo will oversee e-commerce, digital marketing and the information technology organization to integrate digital consumer experiences across all business touch points.

    Kubo was head of e-commerce and chief information officer at Wet Seal from 2005 through 2011. The company credits him with growing its e-commerce business to its highest sales volume in history through innovative and industry-leading social and mobile customer engagement programs.

  • Is Apple Pay Revolutionary?

    By David Dorf, senior director of technology strategy for Oracle Retail

  • Jon Kubo returns to The Wet Seal; named executive VP and chief digital officer

    Foothills Ranch, Calif. -- The Wet Seal named Jon Kubo as executive VP and chief digital officer, a newly created position, effective Oct. 6. Kubo will oversee e-commerce, digital marketing and the information technology organization to integrate digital consumer experiences across all business touch points.

  • Walmart launches exclusive GoBank checking account

    Walmart already offers a prepaid debit card, credit card, check cashing and money transfers, but it’s expanding its financial services to include an exclusive checking account called GoBank, with Green Dot Corp., a prepaid-cards specialist.

    The checking account is linked to MasterCard debit cards. GoBank, which will be available nationwide by the end of October, doesn’t charge overdraft fees or minimum balance fees and waives the monthly membership cost of $8.95 with qualifying direct deposits of $500 a month.

  • Survey: Fragmented technology hinders omnichannel experience

    Chicago – One-in-two marketers report that fragmented technologies impede their ability to create a consistent experience for consumers across the Web, mobile and other channels. According to a survey of 281 marketers in 16 countries released by cross-channel technology provider Signal, 90% of marketers believe that connecting the disparate tools in their company's marketing technology stack would improve their ability to innovate, personalize consumer interactions, send timely messages, boost loyalty, evaluate campaigns, and increase return on marketing investments.

  • Wal-Mart teams up with Green Dot to offer low-cost checking accounts

    Bentonville, Ark. – Wal-Mart Stores is moving deeper into financial services. The retailer is launching an exclusive checking account product, called GoBank, with Green Dot Corp., a prepaid-cards specialist that has a subsidiary bank. Wal-Mart already offers a prepaid debit card, credit card, check cashing and money transfers.

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