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Artificial Intelligence

  • Mi Pueblo Foods gets personal with mobile shoppers

    San Jose, Calif. - Large format Hispanic grocery chain Mi Pueblo Foods is getting personal with customers on the go. Mi Pueblo is using the CLYP mobile marketing automation platform to establish deep consumer engagement, leading to more extensive insight into customers’ shopping behavior and buying patterns.

  • Obama urges public-private cooperation on cybersecurity

    Describing cyberspace as the new "wild, wild West," President Barack Obama on Friday said that while everyone expects the government to be the sheriff, the private sector must do more to stop cyberattacks.

    He also called for the passage of a single national standard requiring consumers to be notified within 30 days if their financial or personal data is stolen.

  • Tech Bytes: Five Tips on Retail App Success from Detroit Labs

    I recently had the chance to spend some time talking with Dan Ward, cofounder of app development firm Detroit Labs. Since 2011, Detroit Labs has developed apps in its downtown Detroit center, rapidly growing to 75 employees and serving a wide range of companies including Domino’s Pizza. Here are five tips for developing a successful retail app gleaned from my conversation with Ward:

    1. Connect the brick-and-mortar and digital channels

  • Report: Apple redesigning its retail stores

    Apple is reportedly planning an overhaul of its once ground-breaking retail stores.

    When Apple first opened retail stores 13 years ago, it set out to change retailing in everything from the product displays to the wireless point-of-sale devices and its Genius Bar tech support. The approach was innovative and widely successful.

  • Walgreens talks payment technology at Cybersecurity Summit

    San Francisco -- Deputy Secretary Sarah Bloom Raskin, U.S. Department of Treasury, on Friday discussed next-generation retail payment technologies designed to protect the convenience and sense of trust consumers hold for what has become an increasingly digital marketplace with several industry leaders across the omnichannel supply chain at the White House Summit on Cybersecurity and Consumer Protection.

  • What the kids will want this Christmas

    From drones to self-driving cars to a Barbie capable of having “real conversations with kids,” the 112th Toy Fair announced this year's hottest trends in toys.

    Creative toys that epitomize the Maker Movement (explained below), innovative "smart" playthings, and toys that make a "splash" are among the top toy trends of 2015, according to experts at the U.S. Toy Industry Association (TIA).

  • The Customer Service Advantage: Innovative Learning Solutions

    By Michelle A. Thompson, Director, Learning, Home Depot University

    How do you mold a large workforce with a significant part-time segment into experts in home improvement so customers get the answers they need every time they walk in the doors of The Home Depot?

    It requires committed associates, strong leaders, and innovative learning solutions.

  • Obama makes strong appeal for public-private cooperation for cybersecurity

    Palo Alto, Calif. -- Describing  cyberspace as the new "wild, wild West," President Barack Obama on Friday said that while everyone expects the government to be the sheriff, the private sector must do more to stop cyberattacks. He also called for the passage of a single national standard requiring consumers to be notified within 30 days if their financial or personal data is stolen.

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