Artificial Intelligence

Podium recognizes messaging innovation in retail
A leading customer messaging platform is honoring three multi-location retailers using its solutions to enhance customer engagement and boost revenue.
Albertsons and Google partner to enhance grocery shopping
A leading U.S. grocery conglomerate is collaborating with Google to develop a wide range of omnichannel customer-friendly services, including everything from hyper-local shoppable maps to predictive grocery list building.

Sharpen your pricing and promotions in a chaotic market

Even pre-pandemic, retailers were keenly aware of intensifying pressures on their businesses.
Northgate Market checks employees’ health — via its time clocks

Northgate Market is using its time clocks to make sure its employees and vendors are in compliance with COVID-19 health and safety policies.
SPECS Spring Social: Four key takeaways

Gone are the days when retailers could rely solely on cookie-cutter store designs and conventional business operations to expand their store portfolios.
Text-to-order takes flight at Jet’s Pizza

A pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine.
Redefining customer experience in response to BOPIS

The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly.
Online furniture retailer streamlines visual merchandising with AI

Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy.
CSA Q&A: Accenture sees AI, automation as key to post-pandemic success

Chain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty.
CSA Exclusive: FTD florist forecasting partnership blooms

A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners.

Podium recognizes messaging innovation in retail

Albertsons and Google partner to enhance grocery shopping

Sharpen your pricing and promotions in a chaotic market

Northgate Market checks employees’ health — via its time clocks

SPECS Spring Social: Four key takeaways

Text-to-order takes flight at Jet’s Pizza

Redefining customer experience in response to BOPIS

Online furniture retailer streamlines visual merchandising with AI

CSA Q&A: Accenture sees AI, automation as key to post-pandemic success

CSA Exclusive: FTD florist forecasting partnership blooms