Ibotta streamlines scheduling to support rapid workforce growth

A mobile rewards and payments platform is providing part-time and remote employees with cloud-based self-scheduling.

Ibotta has selected the Nice Workforce Management and Employee Engagement Manager solutions to increase the flexibility and control its mobile workforce has over their schedules. The cloud-based applications provide a wide range of self-service scheduling capabilities and enable employees to change their schedules at anytime, from anywhere.

As a result, Ibotta hopes to increase employee satisfaction by improving turnaround time while simplifying scheduling through auto-approval. With a workforce growing at a double-digit rate, Ibotta needed a solution to simplify scheduling to accommodate its changing employee management needs.

“With Ibotta’s remote part-time workforce growing so rapidly, we needed a technology partner to manage and support that level of growth,” said Benjamin Seidl, senior manager, workforce optimization, Ibotta. “Leveraging Nice‘s solutions will help us engage our workforce, forecast and manage employee growth.”