Prada leverages cloud for real-time personalizationPrada Group is unifying customer profiles across all channels to create a more individualized experience. Panera pilots Amazon palm-scanning payment technologyPanera Bread is piloting the Amazon One palm-based identification solution to streamline the store experience for members of its loyalty program. Schnuck Markets rolls out AI-based salad bar Schnuck Markets is offering a “smart salad bar” experience at select stores. How Software Can Mitigate Weather-Related Supply Chain Disruptions In recent years the supply chain has been challenged by port backups, factory closures, material shortages, and labor and driver shortages. Kroger brings fast delivery to Denver with next-gen hub The Kroger Co. is opening its newest innovative delivery facility in the Denver market. Walmart enhances connected TV ads via new partnership Walmart is integrating a connected TV (CTV) personalization and optimization platform into the demand-side platform (DSP) of its retail media network. Sam’s Club pioneers new search ad attribution feature Sam’s Club’s retail media network is among the first to offer a new advertising data analysis capability. What retail media networks tell us about the future of the industry Does it feel like you’re seeing more sponsored product recommendations on your go-to e-commerce platforms lately? Four key trends in customer experience A new study reveals four strategies retailers can follow to help ensure they deliver a top-quality customer experience. Amazon to enact new round of 9,000 job cuts Amazon is ramping up its efforts to trim headcount as the e-tail giant faces a softening consumer marketplace. Report: TikTok may be considering Walmart/Oracle deal again Faced with a possible ban in the U.S., TikTok is reportedly taking a new look at creating a separate U.S. operation that would include Walmart and Oracle. Consumer views on customer service automation vary by generation Boomer and Gen Z shoppers have very different opinions about automated customer service experiences. First Previous 124 125 126 127 128 Next Last