Artificial Intelligence

Verizon: Hackers put retail payment card data at risk
Retailers have a specific set of consumer data that draws the attention of cybercriminals.
Forever 21 unifies customer data for enhanced personalization
Forever 21 is deploying a new customer data platform (CDP) to bring omnichannel shopper information into one location.

Amazon partners with AI-based visualization platform

Amazon is providing third-party sellers on its site access to a 3D visualization platform that uses artificial intelligence (AI) to create “digital twins.”
The benefits of AI for online beauty retailers are…

A new survey indicates online beauty retailers have good reasons to invest in artificial intelligence (AI) solutions.
How Generative AI Is Reinventing Retail

Generative AI is already creating countless new opportunities for retailers and consumer brands.
Gen Z consumers prefer these quick-service brands

Some quick-service retailers do a better job of generating traffic from Gen Z customers than others.
Midwest grocery retailer Strack & Van Til optimizes fresh food

Strack & Van Til is automating manual processes for fresh food operations, including produce, meat, deli, and dairy.
Gopuff extends retail media network beyond CPG advertisers

Gopuff is entering a new partnership to enable brands across multiple verticals to target its shoppers with ads.
Walmart pilots two new in-store ad formats

Advertisers participating in the Walmart Connect retail media network will have two new options to target customers in stores.
Generative AI – not just for chatbots anymore

Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots.
Newegg launches AI-based home product shopping experience

Newegg Commerce Inc. is expanding its use of artificial intelligence (AI) to enhance how customers interact with its site.
eBay expands authentication to streetwear

eBay is now guaranteeing the authenticity of select new and pre-owned inventory sold on its platform.