Supply Chain & Merchandising

Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

KING OF PRUSSIA, Pa. — Godiva has signed a new multiyear agreement with eBay company GSI Commerce, which will enable the global chocolatier to leverage GSI’s omni-channel commerce, multichannel retailing and digital marketing services. 

Here are some recommendations from Alan Dabbiere, chairman of AirWatch, for in-store mobility management:

• For corporate-shared devices, retailers should take into consideration how to reconfigure devices when they transfer from one employee to another.

Thanks to the recession — and online retail — brick-and-mortar retailers are re-thinking their real estate concepts

Now, as the recession finally begins to lift, brick-and-mortar retailers are studying their real estate concepts and pondering what comes next.

Some will pare store counts, partially in response to online competition. Some will cut store square footage. Others are expanding store numbers and square footage. Some are expanding fulfillment center square footage. Some are not changing. Careful about that.

What are you doing? Is it what you should be doing?

FORT COLLINS, Colo. — D&G Pets, a local fish and exotic pet shop in Fort Collins, Colo., is diving into e-commerce waters in an effort to retain existing customers and reach out to new ones. 

The local retailer launched an online store so consumers can purchase pet supplies from their computers or mobile devices — leveraging technology to remain competitive in a field dominated by larger pet supply chains. 

SAN DIEGO, Calif. — The sun shined favorably this month on PriceSmart, which operates 31 warehouse clubs in 12 countries and one U.S. territory.

For the month of April 2013 net sales increased 11% to $176 million from $159 million in April a year earlier. For the eight months ended April 30, net sales increased 11% to $1,484 million from $1,337 million for the eight months ended April a year earlier. There were 30 warehouse clubs in operation at the end of April 2013 and 29 warehouse clubs in operation at the end of April 2012.

Same stores sales increase 6.9% and earnings per share increased 19% to 76 cents, three cents better than analysts forecast. The company’s performance was favorable across the board, according to co-founder, and co-CEO John Mackey.

Austin, Texas -- Whole Foods Market on Tuesday reported that its second-quarter net income rose to $142 million from $118 million a year earlier, beating analysts estimates. The chain also raised its full-year forecast.

Total sales in the quarter ended April 14 increased to $3.03 billion, from $2.67 billion.
Same-store sales rose 6.9%.