Supply Chain & Merchandising

Research Triangle Park, N.C. -- Forty-one percent of online retailers plan to offer free shipping and returns as a strategy to increase holiday sales this year, according to a new survey by Channel Advisors, and free shipping also ranked as the most successful service feature for generating a higher level of customer satisfaction. The Multichannel E-Commerce Study also reveals that 86% of surveyed retailers expect to increase their year-over-year online holiday sales in 2014.

Bentonville, Ark. -- Walmart on Thursday said it plans to hire 60,000 temporary workers for the holiday season, an increase of nearly 10% from last year.

The discounter also said that current workers who want more hours during the holidays will receive priority.

Omnichannel investments are driving solid top line growth at Pier 1 Imports but having the opposite effect on profits as the company transitions to an integrated digital business model.

Norwalk, Conn. -- LogicSource, a leading sourcing and procurement services firm, announced a multi-year partnership with Pep Boys. LogicSource will provide on-site resources and access to shared service subject matter experts, optimizing Pep Boys’ strategic sourcing and procurement processes and reducing Pep Boys’ costs and time to market.

The process improvements and costs savings will support Pep Boys’ “Road Ahead” expansion strategy.

PHOENIX -- DM Analytics, a leading provider of retail-focused software solutions, has added an EDI/Invoice Reconciliation solution to a comprehensive application suite that also incorporates ordering, receiving, shelf price audit, inventory and tag & sign modules.

The nation’s largest wholesaler of retail returns, GENCO Marketplace, and marketing automation provider SnapRetail, have combined to bring new capabilities to those looking to efficiently and profitably liquidate merchandise.

The companies joined forces to offer new, easy-to-use online marketing tools to retailers and resellers within the $2.5 billion GENCO Marketplace who will receive special software pricing, access to free educational resources and one-on-one consultations from SnapRetail.

Fort Worth, Texas -- Pier I on Wednesday reported income and sales that missed Wall Street forecasts. The retailer also detailed its online growth and omnichannel investments.
 
Pier I posted net income of $9.2 million for the second quarter ended August 30, 2014, down $17.8 million from the year ago period, amid continued investments in omnichannel growth and increased fulfillment costs.

The worldwide introduction of 250 new items in the couldn’t help General Mills overcome other challenges that caused sales and profits to decline during the company’s first quarter.

Total company sales during the quarter ended August 24 declined 2% to $4.27 billion and earnings per share fell to 55 cents from 70 cents last year with the U.S. retail climate causing much of the company’s difficulties.