Supply Chain & Merchandising

Talk about a perfect storm. As if the role of the CMO isn’t changing fast enough in all industries, the retail industry itself is undergoing major disruption and rapid transformation. As a result, retail CMOs certainly have their work cut out for themselves.

While by no means a comprehensive action plan, this article addresses five key imperatives that sit squarely in the eye of this storm.

The Home Depot continues to find ways to drive incremental growth, this time through a partnership with a provider of software services to the rental housing industry.

Armonk, N.Y. – IBM is launching a new event readiness services offering that will enable businesses in industries including retail to prepare for unexpected surges in online traffic and sales. IBM experts will work with clients through a series of questions that analyze the capacity of the current infrastructure in place and the potential impediments.  

Boston - Asian-inspired grocery chain H Mart is partnering with Instacart to offer Boston area delivery to customers, in as little as one hour. H Mart is bringing products including a selection of ready to eat items, a fresh assortment of meat and produce, and dry goods and ramen products to Instacart.

Customers can also combine orders from other local Instacart partners such as Whole Foods Market and Harvest Co-Op Markets, adding products from H Mart to their regular weekly grocery list.

Walmart’s interpretation of EDLP and a desire to simplify operations with a uniform supplier agreement sparked confusion this week among those unfamiliar with the company’s business model.

With the advent of social media came an outburst of sharing content, expressing opinions and increasing expectations. And in an industry where brands and fashion houses were once responsible for creating trends, consumers are now taking the reins. They’re turning to social channels to chat with other shoppers and share likes, dislikes and the next best thing – which is often changing as fast as the social conversation.

The new fiscal year is off to a good start at Bed Bath & Beyond according to CEO Steve Temares who credits a wide range of omnichannel initiatives.

Sales in Bed Bath & Beyond’s first quarter ended May 30, increased 3.1% to $2.738 billion and same store sales increased 2.2%. Net income declined to $158.5 million from $187.1 million while a strong stock buyback program allowed earnings per share to remain flat.

Milford, Conn. - Suzanne Greco, who began her tenure with the Subway restaurant chain as a store associate in 1973, has been named president of the company. For 24 years, she led the research and development team.

In 2012 Greco’s responsibilities expanded when she began overseeing the operations department and her responsibilities expanded again earlier in 2015 when she began overseeing the marketing department.