Supply Chain & Merchandising

If the major suppliers of soft goods such as clothing and accessories to retail stores are a bellwether of the economy, then the coming months are looking to provide a jolt as 75% of these suppliers expect retail sales to significantly outpace the gross domestic product for the spring and summer shopping season.

That’s one of the major findings of a new survey conducted by Capital Business Credit.

Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive.

So the Kansas City-based, 230-plus-store specialty jewelry retailer is implementing Oracle Retail XStore POS software, as well as other third-party customer engagement and payment processing technology. With retail system integration services provider BTM global handling all implementation, Helzberg will obtain point-to-point encryption, tokenization and EMV certification.

A few days after announcing a new fulfillment center in Edgerton, Kansas, Amazon.com is unveiling plans for another new center that will serve customers a little further west.

Amazon plans to open a seventh California fulfillment center in San Bernardino, where the company launched its fulfillment center in the state in 2012. The retailer currently employs more than 12,000 full-time hourly associates at its six existing California locations and says it will hire more than 1,000 full-time employees in the new San Bernardino facility.

Conn’s is planning to make investments in technology, credit and personnel in 2016 as the retailer looks to expand its footprint and improve profitability. 

For the fourth quarter ended Jan. 31 the retailer said revenues increased 7% to $456.8 million. Same store sales decreased 1.7%. Conn's said its credit segment operating loss increased from $11.3 million to $19.3 million, driven primarily by bad debts.

The nearly one-year-old online retail startup from Ron Johnson is expanding into new markets.

Enjoy, which sells higher-end consumer electronics that trained experts hand deliver and provide training for at no additional charge, has added Los Angeles to its delivery area. Its next market will be Chicago.

The company already services San Francisco and New York City.

Ross Stores has ambitious store expansion plans for 2016—and sees plenty of potential beyond that.

The off-price retailer opened a total of 22 Ross Dress for Less and six dd’s Discounts stores across 15 different states in February and March.

The new locations are part of the company’s 2016 expansion plans to add approximately 70 Ross and 20 dd’s Discounts locations throughout the year.

Consumers are buying groceries online in increasing numbers, but are following specific trends.

According to a new survey of 12,000 U.S. grocery shoppers conducted by grocery retail consultancy Brick Meets Click and sponsored by SAP hybris, the percentage of U.S. consumers that have purchased groceries online in the past 30 days nearly doubled to 21% in the fourth quarter of 2015 from 11% in 2013. Forty-one percent of consumers have purchased groceries online at some point.