Supply Chain & Merchandising

Select Comfort, operator of 490 Sleep Number stores, named several executives to key new roles following a supply chain disruption that cause fourth same-store sales to plummet 30%.

Select Comfort named Suresh Krishna to the role of senior VP and chief operations, supply chain and lean officer, effective April 11. He will report directly to CEO Shelly Ibach and assumes responsibilities previously held by Kathy Roedel. She served as executive VP and chief services and fulfillment officer and will retire effective April 7.

On-demand delivery provider Postmates is priming consumers for a new free delivery subscription service.

Called Postmates Plus Unlimited, the service offers users free delivery and zero service fees on any purchase more than $30 from Postmates Plus merchant partners, who include American Apparel. Postmates Plus Unlimited purchases will be accepted instantly for faster response.

If the major suppliers of soft goods such as clothing and accessories to retail stores are a bellwether of the economy, then the coming months are looking to provide a jolt as 75% of these suppliers expect retail sales to significantly outpace the gross domestic product for the spring and summer shopping season.

That’s one of the major findings of a new survey conducted by Capital Business Credit.

Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive.

So the Kansas City-based, 230-plus-store specialty jewelry retailer is implementing Oracle Retail XStore POS software, as well as other third-party customer engagement and payment processing technology. With retail system integration services provider BTM global handling all implementation, Helzberg will obtain point-to-point encryption, tokenization and EMV certification.

A few days after announcing a new fulfillment center in Edgerton, Kansas, Amazon.com is unveiling plans for another new center that will serve customers a little further west.

Amazon plans to open a seventh California fulfillment center in San Bernardino, where the company launched its fulfillment center in the state in 2012. The retailer currently employs more than 12,000 full-time hourly associates at its six existing California locations and says it will hire more than 1,000 full-time employees in the new San Bernardino facility.

A few days after announcing a new fulfillment center in Edgerton, Kansas, Amazon.com is unveiling plans for another new center that will serve customers a little further west.

Amazon plans to open a seventh California fulfillment center in San Bernardino, where the company launched its first Golden State fulfillment center in the state in 2012. The retailer currently employs more than 12,000 full-time hourly associates at its six existing California locations and says it will hire more than 1,000 full-time employees in the new San Bernardino facility.

Production and shipping delays related to its new collection of modern furniture, which it also has launched as a standalone business, are taking a toll on Restoration Hardware Holdings Inc. as the high-end retailer issued a weak outlook for the current quarter.

Restoration Hardware (RH) reported its fourth-quarter earnings slid to $33.3 million, or 79 cents a share, from $42.5 million, or $1.02 a share, a year earlier. On an adjusted basis, the company earned 98 cents a share, which fell short of its own projection released in February.

Extreme-value tween and teen retailer Five Below enters a new market on April 1, with the opening of three stores in Louisiana.

“Entering Louisiana is an important step as we continue to expand our rapidly growing footprint across the country,” said Joel Anderson, CEO of Five Below, which operates 444 stores in 27 states.

The stores in Louisiana are located in the towns of Covington, Lafayette, and Slidell. They are included in the 85 new locations Five Below has planned for 2016. In 2015, the chain opened 71 stores.