Supply Chain & Merchandising

PetSmart was busy opening stores during its first quarter.   The retailer opened 18 new stores in the U.S. and Canada in its fiscal quarter ending May 1, 2017. PetSmart opened 70 net new stores in 2016 and expects to open more than this number in fiscal year 2017.     

Walmart’s e-commerce arm is shaking up its customer engagement efforts.   Jet.com is adopting product sampling to forge stronger relationships with its online shoppers. Though a partnership with BrandShare, the online retailer will deliver 300,000 premium product samples and exclusive offers each month inside e-commerce packages. BrandShare is a long-time partner of Jet’s parent company, Walmart.   

Baskin-Robbins is making sure its customers get their ice cream fix exactly when they crave it.   On July 6, the quick service company launched a service that enables customers in 22 cities to order ice cream online and have it delivered in under an hour. Through its partnership with DoorDash, Baskin-Robbins shoppers can order a variety of frozen treats — from pre-packed quarts to sundaes — either online or via the DoorDash mobile app. The app is available for Android and iOS devices.     

Consumer confidence remains strong, but that's not stopping retailers from worrying about the economy.   General economic conditions ranked as a top risk factor for the 9th consecutive year in an annual ranking of the top 25 risk factors by retailers, cited by 100% of respondents. Cybersecurity and regulatory concerns shared the top spot with the economy.  

Sears Holdings continues to shrink its traditional store portfolio even as it plans to open more smaller, specialty stores.   The embattled retailer on Friday announced that it will close 43 more locations -- eight Sears stores and 35 Kmart locations -- by early October. This is on top of the 265 store closings that it has already announced for this year.   

Two Hispanic supermarket chains are merging with an eye to extending their footprint beyond their home base.    Private equity firm KKR announced it is combining Cardenas Markets and Mi Pueblo, which KKR (and Victory Park Capital) acquired at the end of last year. The combined business will operate as Cardenas Markets LLC and will become one of the largest Hispanic supermarket chains in the country.   

Nordstrom will be erecting its second off-price Nordstrom Rack store in Milwaukee. The Seattle-based retailer has announced plans for a 26,800-sq.-ft. location at the Bayshore Town Center in the city’s North Shore.   The Nordstrom Rack will be erected on the site of a vacated Sears at the Olshan Properties center, where a Total Wine & More store is also slated to take up some of the space.  

Amazon wants to get Prime Day deals into shoppers hands even faster.    The online giant has added exclusive deals related to its Prime Now service to its Prime Day shopping extravaganza — a move that will get qualifying purchases to members within two hours. These deals will begin on Saturday, July 8 (two days prior to Prime Day’s launch), and run through July 11.