Sales & Marketing

No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline.

Amazon is bringing its new grocery store format Amazon Fresh to the suburbs of Chicago.

Lowe’s is beating Home Depot to the punch by starting its holiday promotion in earnest before Halloween.

Chinese e-commerce giant Alibaba Holding Group Ltd. is offering a new shopping window and more livestreaming and international sales for the world’s largest online sales event.

The founder of a popular wedding website will lead strategic partnerships as part of a merger with David’s Bridal.

Albertsons Cos. reported strong sales for its second quarter with sales and earnings that beat expectations and gave upbeat full-year guidance.

Governor Andrew Cuomo’s okaying of movie theater openings has AMC Entertainment opening a dozen theaters in New York State this week and several more by Oct. 23.

Everything about physical retail centers—the look, the function, the feel, the tenants—is now in flux.