Sales & Marketing

Chicago -- A survey released Wednesday by WorkInRetail.com found that 45% of retail hiring managers are concerned that their top workers will leave the organization in 2012.

WorkInRetail.com, CareerBuilder’s job site for retail professionals, polled 247 retail hiring managers and 654 full-time retail employees in November and December 2011. The survey was conducted by Harris Interactive.

NEW YORK — Even the most fashionable women like to dress down on occasion, and Saks Fifth Avenue has answered the call by expanding its proprietary offerings into casual wear. The retailer has announced the launch of 9|15, which the company says incorporates runway-centric style to the adventurous and ambitious woman. The line’s debut follows the 2011 launch of the Saks Fifth Avenue Collection, and will be featured in the "Wear Now" area of Saks stores around the country.

Target was ranked 27th on the 2012 Harris Poll Reputation Quotient study behind five notable retailers and in roughly the same position with the same score as the prior year, the market research firm announced on Monday.

Waban, Mass. -- Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.

According to the 2012 Temkin Experience Ratings, in its second year, 76 companies (37% of the total) earned "poor" or "very poor" ratings.

Bloomfield Hills, Mich. -- Talent management technology-provider JobApp Network said that Checkers Drive-In Restaurants is utilizing its services to up its talent quotient and reduce turnover.

According to JobApp, after less than nine months of utilizing its core talent acquisition solution, Checkers’ own internal analysis showed a 40.9% reduction in restaurant team member turnover. And, said JobApp, turnover results from the team members at JobApp restaurants were significantly better compared to Checkers’ control group restaurants.

Sales in the consumer electronics space would have been abysmal in 2011 were it not for tablet and e-readers, according to data from market researcher The NPD Group, which shows Target has an opportunity to gain share.

Target’s recent moves to deepen its relationship with Apple could be beneficial in that regard, as it was Apple that drove CE activity in 2011 and is likely to do so again in 2012. Currently, Target is not among the top five CE retailers, which NPD lists as Best Buy, Walmart, Apple and a tie between Staples and Amazon.

Chicago -- General Growth Properties and Italian restaurant chain Buca di Beppo announced Tuesday the scheduled opening of 10 Buca di Beppo restaurants set to open at various properties within the GGP mall portfolio during late summer 2012.

The multi-restaurant deal marks a significant expansion of the Buca di Beppo restaurant group. New mall locations include Governor’s Square Mall in Tallahassee, Fla., August (Ga.) Mall, Oakwood Center in New Orleans and Town East Mall in Dallas.

Wilmington, Mass. -- Trinity Building + Construction Management Corp. announced Tuesday that it has formed a new Canadian entity called Trinity Builders + General Contractors, ULC. The new company’s first project is a retail build-out for J. Crew, in Vancouver, British Columbia.

“Canada’s economy is largely driven by energy and natural resources and therefore has not had the tremendous downturn that we have recently experienced in the U.S,” said Paul Mancini, one of Trinity’s founders and VP business development.