Sales & Marketing

The few blocks surrounding the Honolulu intersection of Kalakaua and Ka’iulani Avenues boasts the highest pedestrian traffic in the world-renowned Waikiki retail district. The count exceeds 22,000 visitors per day. And it is rising as recovering international economies enable tourists from around the world — and especially from the Asia-Pacific countries of Japan, China and South Korea — to respond to the beckoning call of Hawaii’s Big Island of Oahu.

Overstock has announced that it now accepts Bitcoin as a form of payment on its online shopping site.

When customers shop the website they will find the digital currency listed as a payment choice along with Visa, MasterCard and PayPal.

New York – There were increases in total time to live agent, a metric that measures how long it takes o reach a human customer service representative, including time spent navigating interactive voice response systems (IVRs), during the initial aftermath of the December 2013 Target data breach.

Lindt and Sprungli has introduced a bevy of new premium chocolate offerings, with flavor combinations ranging from sweet-and-salty to delicate milk chocolate. 

The new product offerings include Lindor Coconut truffles, Classic Recipe Caramel with Sea Salt bars, special additions to the Lindt Chocolate Specialties line, and the first-ever Lindt Brownie Mixes.

Houston – Francesca’s Holding Corporation expects sales for the fourth quarter of fiscal 2014 to be between $93 million and $95 million, including a mid-to-low-single-digit decrease in same-store sales. This compares to previous guidance provided on Dec. 5, 2013 of sales between $90 million and $95 million, including a decrease of 8% to 3% in same-store sales.

Neil P. Davis, CEO of Francesca’s cited strong holiday performance for the increase in guidance.

The nightmare continued for Target on Friday as worse than expected fourth quarter same store sales prompted the company to slash its profit forecast while it made troubling new disclosures about the theft of information involving 70 million customers.

New York -- From mobile devices to social media to 24/7 connectivity, it’s a brave new world for retail — and one that Chain Store Age will explore at its first-ever Customer Disruption event, May 7-9, 2014, at Sofitel Hotel, Redwood Shores, Calif., the Gateway to the Silicon Valley.