Sales & Marketing

Charmin will transform the Hard Rock Café in Times Square into the “Soft Rocks! Café" to showcase Charmin Ultra Soft, which now features comfort cushions.

King of Prussia, Pa. -- Rigid technology can be a prohibitor in omnichannel growth, especially for mid-market retailers, according to a new study by eBay Enterprise. The report, 2014 Omnichannel Benchmark Study, found that that mid-sized retailers are behind their larger competitors in implementing omnichannel experiences and inflexible technology is the biggest factor in prohibiting retailer maturity and growth.

Other key findings include:

ChannelAdvisor, a leading provider of cloud-based e-commerce solutions, has appointed Judith Barnett as VP of human resources. In this role, Barnett will oversee global human resources and will be charged with attracting, developing and retaining individuals for the company’s growing worldwide team.

New York -- Sears Canada Inc. has entered into an arrangement with IBM to have the supplier take over the work currently performed at three internal Sears customer contact centers. The outsourcing move will take place over the next nine months and affect 1,345 employees.

In an effort to expand its service capabilities, Lowe's has partnered with Porch.com, a home improvement network that connects homeowners with over 1.5 million professionals.

The partnership aims to connect customers with home improvement pros for nearly any project outside of what Lowe's currently offers as part of its installation services.

Aliso Viejo, Calif. — John Rockets has opened its first restaurant in Guarulhos, Brazil, a suburb of Sao Paulo. It is the brand’s 100th location outside of the United States.

Franchise partners Antonio Augusto Ribeiro de Souza and Nicolli Ciappina de Souza operate the restaurant at Shopping Internacional, a large retail center with 2.4 million visitors per month. The partners have committed to opening 29 additional restaurants in Brazil over the next 10 years.

King of Prussia, Pa. -- eBay Enterprise has launched a ship-from-store solution, which the company calls a game-changing initiative that retailers can deploy within 99 days to effectively leverage their physical store inventories while gaining advantages in margin and shipping cost.

Lifetime Brands, manufacturers of brands such as Farberware, KitchenAid and Guy Fieri, has acquired Thomas Plant (Birmingham) Limited.