Sales & Marketing

New York - Customer engagement is becoming an ever trickier proposition. Thanks to increasing connectivity and functionality of mobile and wearable devices, today’s consumers can enter an intensely personalized, stimulating and informationally rich virtual environment at a moment’s notice. Enticing them with omnichannel promotions is no easy task.  

NEW YORK - Overall U.S. retail sales (excluding auto) are expected to grow 3%-4% in 2015 although a variety of challenges will continue to constrain the performance of several retailers and retail segments, according to a new Fitch Ratings report.   A gradual increase in the U.S. employment rate and real wages along with near-term benefits from lower gas prices will support retail sales growth.  

Abercrombie & Fitch Co. has turned to a Sears veteran for leadership after longtime and occasionally divisive CEO Michael Jeffries abruptly retired.

Abercrombie announced it will be run by a newly created Office of the Chairman, which includes former Sears CEO and current non-executive chairman of Abercrombie; COO Jonathan Ramsden; Christos Angelides, who oversees the Abercrombie & Fitch division; and Fran Horowitz, who leads Hollister.

Martinez retired from Sears in 2000 after serving as chairman and CEO there for five years.

LOUISVILLE, Ky.- Papa John’s International has reached a milestone: The chain announced that digital and mobile channels account for more than 50% of its total U.S. sales (delivery and carryout), making it the first in the industry to surpass this milestone.  

Toronto, Canada - Danier Leather is going for both form and function with a new POS rollout. The retailer's flagship store at the Toronto Eaton Centre, Toronto, has implemented Fujitsu TeamPOS 7000 All-In-One (AIO) hardware. The solution offers faster and sleeker point of sale technology and the capability to integrate with future omnichannel offerings to enhance usability, increase sales capacity and improve the consumer experience, according to Fujitsu.    

New York - Shack Corp. on Monday denied that it  defaulted on a loan from its term lenders—Salus Capital Partners and Cerberus Capital Management—less than a week after the chain initially disputed the allegations as “wrong and self-serving,” the Wall Street Journal reported.  

The fall is always a busy time for new store openings as retailers head into their biggest selling season of the year. The five below are generating big buzz….as is the bonus one at the end.

1. Starbucks Reserve Roastery & Tasting Toom, Seattle
The coffee giant spared no expense on its newest retail concept—the space is spectacular.  Two years in the making, the Roastery is part retail store and part manufacturing facility—and all theatre.

A new report looking at consumer shopping habits on mobile phones shows that Sunday is the best day of the week when it comes to sales from mobile shoppers.

"Online shopping has become a major force in global markets. And, with the holiday shopping season upon us in the United States, we see mobile's share of that market accelerating," said Larry Moores, vice president for consumer mobile reporting and analytics at Opera Software, a leading mobile internet and advertising company.