Sales & Marketing

Blue Bell, Pa. – The government is not typically an institution that inspires consumer confidence, and when it comes to protecting personal data, neither is the retail industry.

A large percentage of Americans believe that a breach of their personal data held by a retailer or a government agency is likely within the next year, according to the 2015 Unisys Security Insights survey released today by Unisys Corp. in partnership with Lieberman Research Group.

Dallas - Corner Bakery Cafe has found another route to help it reach its goal of doubling its national footprint in the next two years.

The company, which operates more than 185 company-owned and franchised locations around the country, said it plans to expand in the nation's busiest airports. The chain is basing the plans on success of its Hartsfield-Jackson International Airport location in Atlanta.

Retailers use variety of technologies, channels for CRM success

Customer relationship management (CRM) is the strategy a retailer uses to develop an ongoing, individual relationship with a customer to ensure satisfaction and loyalty. But the specifics of CRM can mean different things for different retailers.

Walmart is appealing to suppliers – even those who don’t sell it merchandise – to share their complete product catalog with the company in the name of providing shoppers accurate, up-to-date and comprehensive information.

The goal of a new pilot program according to a blog post on Walmartlabs.com written by global head of content acquisition, Ram Rampalli, is to solve a universal problem by delivering exceptional product content.

Looking for a piece of the growing off-price pie, Kohl's has officially opened its Off Aisle concept in New Jersey.

Kohl’s is testing the off-price waters by opening a discount store in Cherry Hill, N.J., this summer called "Off Aisle by Kohl's." 

Cincinnati -- Kroger now finds itself in need of a COO.  

In an abrupt announcement, Kroger on Tuesday said president and COO Mike Ellis has retired after 40 years with the company. The grocer said a successor will be named at a later date.
 

Toronto – Canadian Tire Corp. is rallying around a flag that contains no controversy with a new omnichannel promotional campaign. To celebrate the upcoming July 1 Canada Day holiday, Canadian Tire has posted a promotional video on YouTube using the hashtag #FlyYourCdnFlag.

Canadian Tire is encouraging consumers to post photos and videos on social networks such as Twitter, YouTube and Instagram using the #FlyYourCdnFlag hashtag.

A former Target executive who led new format, new store and remodeling programs while also overseeing pharmacies and clinics is joining Rite Aid as executive vice president of store operations.

Bryan Everett will be responsible for all operations at the company’s nearly 4,600 chainwide stores and will report to Rite Aid’s president and COO Ken Martindale. Everett will succeed Bob Thompson, who has announced his retirement from the company, effective January.