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Sales & Marketing

  • The top 10 mobile trends for 2016 are …

    Everyone knows mobile will have a huge influence on commerce and customer engagement this year.

    But what specific mobile trends will have the most impact in 2016. Enterprise mobile and Big Data solutions and services vendor Digital Management Inc. (DMI) has released a list of the top 10 mobile trends for the coming year. They are:

  • The Road Ahead

    Chain Store Age spoke to industry experts to get a sense of where four strong trends in retail technology — mobile payment, same-day delivery, Internet of Things and social commerce — are heading in 2016. We also offer a sneak peek at the burgeoning trend of visual search.

  • MasterCard embeds payment in devices

    Having just inked a deal to serve as a mobile and online payment platform for Walmart, MasterCard is looking to devices to widen its range in the digital payment space and has even launched a new grocery initiative.

  • Election Year Maneuvers — Impact On Retailers

    With 2016 upon us, many employers find themselves nervously awaiting what election-year politics might bring to their doorsteps. Retailers and restaurant operators, more than ever, have been thrust front and center into the political landscape, with labor issues at the top of candidate’s agendas as well as the subject of numerous ballot issues at the state and local level. As a result, the business models and labor practices of entry-level employers are being evaluated by the public in much the same way the candidates are.

  • Major overhaul planned for game store

    Nintendo World in Rockefeller Plaza in New York City is getting a big upgrade.

    The two-level store, which opened in 2005, will temporarily close on Jan. 10, and then reopen on Feb. 19, with a new look and a new feel. The overhaul will include an updated interior design, new demo units for Wii U and Nintendo 3DS, a 15-ft. gaming screen and more fun elements.

    In addition, a large bronze coin installed at the store entrance will display the store’s tagline: “Where everyone comes to play.”

  • SHOP TALK

    RANDOM NOTES: The North Face puts its passion for adventure and the great outdoors front and center in its new flagship in London. Designed to inspire customers to explore the world, the 4,300-sq.-ft. store features skylights, live greenery, tree trunks that extend through the ceiling windows, and such tech enhancements as a virtual reality experience that takes viewers on a journey through Nepal. Digital screens (“sky windows”) set in the ceiling have imagery that reflects outside weather conditions.

  • Study: Holiday shoppers have return preferences

    Retailers seeking to make the holiday return process as pleasant as possible need to offer a few specific features.

    According to a new post-holiday study of 500 adult U.S. consumers from location-based mobile platform provider Retale, 24% of those surveyed stated that they are likely to return or exchange at least one of the presents that they received this holiday season.

  • BEACONS BECKON

    Beacon technology is remapping how shopping center owners and retailers engage with their customers. PREIT is the latest owner to adopt the beacon-based advertising service, by partnering with Mobiquity Networks, at its premier malls. Earlier this year Macerich announced its expanded partnership with Mobiquity by adding the technology to more of its centers.

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