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AutoZone revs up network
AutoZone knows that driving experience and customer experience both depend on a well-built frame.
Thus AutoZone is turning to AT&T to provide the chassis for a seamless front- and back-end retail experience. AT&T will provide a suite of mobile and broadband solutions for its U.S. stores, call centers, and back-end offices that deliver voice, Internet and mobility solutions.
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Survey: Omnichannel drives retailer tech priorities
The need to provide a seamless customer experience is having a big impact on the types of solutions retailers are trying to implement.
According the new Retail Industry Insight benchmark report conducted by Retail Systems Research for SPS Commerce Inc., e-commerce and stores have switched places as the top growth driver for retail IT purchases. Retailers rank growing e-commerce sales as their top priority (75%) followed by improving the in-store experience (53%).

