Sales & Marketing

A ruling in the dispute between the Federal Trade Commission and Staples could hinge on whether the judge in the case is an Amazon Prime member who appreciates the online giant’s disruptive business model and potential to impact the business-to-business marketplace.  

CVS Pharmacy is bringing its CVS Pharmacy y más to the Los Angeles market.

The retailer first debuted the concept, designed to provide enhanced, personalized service to the local Hispanic community, in June 2015, in Miami, opening 12 stores. Nine stores in the greater Los Angeles market will have the new format.

Consumers are using their mobile devices to shop in ways that have an impact both in-store and online.

Analysis of daily surveys of recent online buyers by Hayley Silver, VP of Bizrate Insights, a division of Connexity, shows that online purchases on a mobile device as a percent of online orders have been growing and maintaining market share since late 2014. However, nearly 12% of all online shoppers still don’t use their mobile device to shop at all.

Restaurant operator Johnny Rockers is celebrating its 30th anniversary year — and reaching out to millennials — by giving itself a brand refresh.

The chain is best known for its 1950s diner look, complete with jukeboxes filled with oldies songs and dancing servers dressed in nostalgic soda-jerk uniforms. But it’s rolling out a new prototype that includes a much more modern-looking exterior and interior, a new logo, a more contemporary music soundtrack, and new uniforms for associates. Also on the bill: a self-serve ordering kiosk for to-go orders.

Facebook has been getting a lot of attention for recent updates which make it more of a direct customer engagement tool. The attention is deserved, because Facebook is on its way to becoming a vitally important CRM platform. Here are five reasons why.

Everyone is doing it

A ruling in the dispute between the Federal Trade Commission and Staples could hinge on whether the judge in the case is an Amazon Prime member who appreciates the online giant’s disruptive business model and potential to impact the business-to-business marketplace.

Facebook has been getting a lot of attention for recent updates which make it more of a direct customer engagement tool. The attention is deserved, as Facebook is on its way to becoming a vitally important CRM platform. Here are five reasons why.   1. Everyone is doing it

In a first, Tiffany & Co. will sell its jewelry online, on a site other than its own.

Tiffany has entered into a limited collaboration with online retailer Net-A-Porter to make select Tiffany items available for purchase on the global fashion site.

“With their recognized edit and fashion authority, Net-A-Porter will re-introduce Tiffany as more than the legendary jeweler, but an expression of personal style,” said Philippe Galtie, senior vice president of international sales at Tiffany & Co.