Sales & Marketing

Birchbox is no longer in the red.   The online subscription beauty retailer has achieved profitability, MediaPost reported, and is returning to television advertising with a spot that speaks to the joy the company’s monthly beauty box brings to its customers.   Founded in 2010, Birchbox had a tough 2016 during which it cut costs and laid off staff. But investments in technology and automation have helped it turn a corner.    

Target Corp. is losing a senior digital executive.   Casey Carl, chief innovation and strategy officer, is leaving the retailer, effective May 5. His departure, first reported by The Minneapolis Star-Tribune, comes as the chain has been reducing some of its innovation initiatives, including a store of the future with robots, to focus on efforts that have a faster payback.   

Mass retail is at a crossroads. Many of the iconic brands that are mainstays for our biggest and best malls are announcing layoffs and closures. The traditional brick-and-mortar store continues to see reduced foot traffic and most can’t seem to find a remedy. Amid this retail doom and gloom, however, there is one retailer that is rising above the rest: Ulta Beauty.  

Inland Real Estate, the Oak Brook, Illinois, acquisition machine headed by Joe Cosenza, has purchased another center to keep the acquisition tote board on its website churning past $44 billion.   Its latest purchase is the 199,335-sq.-ft. Pentucket Shopping Center in Plaistow, New Hampshire, 40 miles north of Boston. The center houses Home Depot, Staples, and Bed Bath & Beyond and is shadow-anchored by a Super Walmart.  

Michaels and Pinterest are merging crafts and digital promotions to get artisans’ creative juices flowing.   The two companies are teaming up to sell a kit that can inspire newbies or the most experienced crafter to create one of the most trending projects on Pinterest. The co-branded Make It Kits were developed using Pinterest insights and trends, along with Michaels’ product expertise and e-commerce capabilities, according to Michaels.  

Days after announcing it is closing hundreds of stores, Rue21 is taking steps to better connect with shoppers online.   Focusing on conversational commerce, the teen apparel retailer launched a personalized, interactive shopping experience via the chat-based Messenger app. Powered by mode.ai, the virtual stylist uses Messenger’s new Chat Extensions feature that allows users to interact with the shopping tool in group and one-on-one message threads with friends, the retailer said.  

Three experts have joined JLL’s brokerage team in Houston. Donna Kolius, Pierce Owens, and Kaylie Walker will be focusing on multi-market dispositions, national portfolio strategies, and sale leasebacks, which will help expand JLL’s disposition business.   

CVS Pharmacy continues to make a concerted effort to transform its stores, with the goal of fostering a better customer experience.   The retailer on Wednesday officially unveiled a new store design to enhance the retail customer experience with a new assortment of healthier food, health-focused products and expanded beauty selections, paired with informational signage throughout the store to help customers discover new offerings. The retailer hosted an event at The Garage in New York City on Wednesday to showcase the enhancements firsthand.