Survey: Customers rely on traditional web during pandemicA new study indicates that consumers have turned to tried-and-true digital means to receive COVID-19 information from retailers. Patagonia, The North Face and REI join Facebook boycottThree of the country’s most high-profile outdoor apparel retailers have joined a boycott campaign against Facebook, which ranks as the second-largest U.S. digital ad player after Google. Former eBay employees charged with harassing bloggers Expert Insight: Four Considerations for the New Retail Environment Before the COVID-19 pandemic hit, the retail industry was already facing unprecedented volatility and uncertainty. Study: COVID-19 has helped many online retailers Two-thirds of B2C and B2B e-commerce companies have reported neutral or positive impact on their sales from COVID-19. Newegg bridges gap between 3PLs and customers Newegg’s in-house fulfillment network is providing a turnkey customer service outsourcing solution. Exclusive Q&A: 7-Eleven overhauls customer support operation The world’s largest convenience store retailer is modernizing its customer experience architecture. Instagram offers new video promotional tools Instagram is releasing two new solutions that let retailers monetize videos shown on the social platform. Shopify releases variety of omnichannel retail solutions A leading digital commerce platform is introducing solutions for online shopping, fulfillment, delivery and payment, as well as financial tools. Phillips Edison launches re-opening website for tenants As more states begin allowing non-essential businesses to re-open, Phillips Edison & Company has created a website to help tenants get going quickly at its 317 centers in the United States. First Previous 62 63 64 65 66 Next Last