Loyalty Marketing

The Canadian consumer is a value conscious, “tough nut to crack,” who is already well-served by existing retailers, according to Diane Briesebois, president and CEO of the Retail Council of Canada, a trade association founded in 1963 that represents retailers that operate more than 45,000 stores and account for 85% of Canadian retail sales.

New York -- A report released Thursday by Deloitte found that consumer spending posted an increase in March, reversing a trend of declines.

The Deloitte Consumer Spending Index climbed higher in March, marking only the third monthly increase over the past 12 months. The Index tracks consumer cash flow as an indicator of future consumer spending.

CAMP HILL, Pa. — Despite running fewer stores, Rite Aid grew its sales and narrowed its losses during the fourth quarter and fiscal year 2012, thanks to a boost in its loyalty card program membership, a longer fiscal year and the continuing dispute between Walgreens and Express Scripts.

Pittsburgh -- GNC Holdings announced the release of its new iPhone application and introduction to Android Market. The application will follow GNC's successful entry into the smartphone marketplace with its March 2011 launch of the GNC iPhone application, which has received more than 100,000 downloads to date.

In addition to including even more mobile commerce features, the new app features health and wellness resources.

CONSHOHOCKEN, Pa. — Ikea, in partnership with American Forests, has planted 2 million trees across America through its Plant A Tree program.

Ikea launced the national in-store ‘Plant A Tree’ program in 1998 and since that time has raised $2 million through customer contributions and its own donations to plant the trees. During the month of April, Ikea Family ‘loyalty’ card member usage will also support Ikea in its donations to plant more trees through American Forests.

By Elizabeth Cogswell Baskin, [email protected]

Retailers are flocking to the visually enticing Pinterest site to engage with consumers. But the site can also be a powerful driver to engage employees.

Why is Pinterest suddenly such a big deal? For one thing, it’s exploding with growth. In September of last year, they had less than 2 million users. Now, it has 20 million users or more.

CONSHOHOCKEN, Pa. — Ikea, in partnership with American Forests, has planted 2 million trees across America through its Plant A Tree program.

Ikea launced the national in-store ‘Plant A Tree’ program in 1998 and since that time has raised $2 million through customer contributions and its own donations to plant the trees. During the month of April, Ikea Family ‘loyalty’ card member usage will also support Ikea in its donations to plant more trees through American Forests.

Fort Worth, Texas -- Rug Doctor said that it has chosen customer analytics firm Buxton to assist with the company’s customer relationship management strategy.