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Loyalty Marketing

  • CVS/pharmacy offers double quarterly ExtraBucks Rewards for limited time

    WOONSOCKET, R.I. — The CVS/pharmacy ExtraCare program, which boasts more than 70 million active members, now gives shoppers the ability to earn bigger rewards on most purchases during the peak fall and winter shopping season.

    From Sept. 16 through Dec. 15, ExtraCare members can double their quarterly ExtraBucks Rewards by choosing to participate.

  • Alliance Data acquires $145 million in Talbots credit card receivables

    Dallas -- Alliance Data Systems Corp. said Monday that it has acquired the receivables associated with The Talbots Inc.’s existing private-label credit card file, and will acquire the credit card accounts, pending regulatory approval. The receivables portfolio totals about $145 million.

    Alliance Data also said that its Retail Services business will provide private-label credit card services for Talbots, as well.

  • Walmart holiday toy layaway program starts Sunday

    Bentonville, Ark. -- Walmart on Friday announced its Top 20 Toy List for the upcoming holidays and said the items are available now at Walmart stores in time for the retailer's layaway program, which launches this Sunday. In a social media tie-in, customers who “like” their local Walmart store's Facebook page can begin using the service immediately.

  • Target extends loyalty program to Canada

    TORONTO — Target is bringing its REDcard Rewards program to Canada. The company announced that its Canadian customers will receive an additional 5% off every day when shopping at Target with its REDcard products, which include the Target Debit Card and Target RBC MasterCard. Similar to the REDcard Rewards loyalty program in the U.S., the additional savings - which apply to almost everything at Target - will be applied instantly at time of purchase.

  • Overcoming Showroom Syndrome

    By William Dudley, [email protected]

    We, as a consumer society, are increasingly becoming “mail-order,” or more precisely, online patrons.  Companies such as Amazon, Ebay, Overstock.com, and other specialty retailers are putting increased pressure on traditional brick and mortar shops by offering customers mobile-friendly apps and browsers, adding convenience to their shopping experience.  

  • Toys'R'Us seeks holiday dominance with 'hot toy' reservation

    WAYNE, N.J. — Get them in early and often seems to be the motto for Toys”R”Us this year, as the toy retailer is hoping new initiatives will encourage customers shop for holiday toys well before December.

  • Report: Online experience superior to marketplace shopping

    New York -- A report released Tuesday by e-commerce marketplace technology provider Merchantry found that marketplace customer experience compares unfavorably to that of e-commerce sites, particularly in regard to comprehensiveness of product information and logistics transparency.

    The State of Online Marketplaces report, conducted by Merchantry in concert with the e-tailing group, found that online marketplaces need a lot of improvement before their full potential is realized.

  • AT&T, Chicago

    AT&T’s new flagship, on Chicago's Magnificent Mile, is designed to immerse customers in everything AT&T. The 10,000-sq.-ft. store, at 600 N. Michigan Ave., also offers shoppers a peak into the future, with the first-ever retail demonstrations of the company’s new digital home security and automation services. It also features a connected car (a 2012 Nissan Leaf) that is used to demonstrate how wireless technology can help driving.

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