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Sears, Kmart enhance omni-channel customer experience
Hoffman Estates, Ill. – Sears Holding Corporation is launching a number of enhancements to the in-store, online and mobile customer experience offered at its Sears and Kmart banners for the holidays.
Employees and Shop Your Way loyalty members are loading photos, announcing secret sales and sharing their favorite products from local Kmart and Sears stores on the local store pages of ShopYourWay.com. Store pages also allow customers to download e-coupons and obtain local deals.