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Loyalty Marketing

  • Gamers can now save on fuel at GameStop

    GameStop is upping the ante on rewards by allowing customers to use their reward points to save on the cost of fuel.

    The retailer is partnering with the Excentus Corp. Fuel Rewards program to allow members to earn fuel savings from purchases made at thousands of participating merchants, retailers and restaurants nationwide.

  • A gorgeous third quarter for Ulta Beauty

    Ulta Beauty's formula of one-stop shopping for prestige, mass and salon beauty products continued to produce impressive sales growth in the third quarter.

  • American Express Serve adds Dollar General, Rite Aid as card reload providers

    American Express Serve announced this week that it and Rite Aid and Dollar General had joined forces to allow American Express Serve account holders to add money to their cards at the retailers’ locations around the country. The two companies join CVS/pharmacy, Family Dollar, Family Dollar, Walmart and 7-Eleven as places where customers can do a Free Cash Reload of their cards.

  • Sears still can't stop sales skid

    Sears Holdings Corp. is doing a much better job at cutting costs than at stopping its sales decline.

  • Starbucks expands delivery

    Following its launch of delivery to the Empire State Building in October, Starbucks is offering one-hour delivery in a new, larger location.

    Starbucks is partnering with on-demand delivery service Postmates for a pilot program where customers in Seattle can have food or beverages delivered to them within designated areas. The offering is an extension of the Starbucks mobile order and pay feature on its app.

  • Forever 21 connects consumers with new app

    Forever 21 is heeding the popular wisdom that mobile devices serve as omnichannel remote controls with its new app.

    The fast-fashion chain is unveiling a new Android app and updating its existing iPhone app. Designed to enhance the shopping experience in-store and online, the app features five key touch points, including:

    • F21 Inspiration – displays shoppable editorial stories, shop by outfits, lookbooks and exclusive videos.

  • Cabela's may be hunting for a buyer

    Cabela's has confirmed that it is in the process of reviewing strategic alternatives weeks after speculation surfaced that Bass Pro Shops is looking to acquire the retailer.

    Cabela's announced Wednesday that its board of directors is initiating a process to explore and evaluate a wide range of strategic alternatives to further enhance shareholder value.

  • Kohl’s has a heck of a week

    With all the attention focused on generally strong online holiday sales during “Cyber Week” (Nov. 23-29), it may be instructive to look at the experience of one major retailer.

    Kohl’s has released an infographic summarizing what so far is a successful digital holiday shopping season. Among the facts and figures Kohl’s has released about the performance of Kohls.com during Cyber Week:

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