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Loyalty Marketing

  • Survey: Don’t ignore online customers post-purchase

    What happens after an order is placed is crucial in driving website traffic and revenue.   
  • Could this be JackThreads’ final ‘farewell?’

    Online menswear retailer seems to be at the end of its rope — or in this case, thread.    E-retailer JackThreads’ website is promoting its “Farewell Sale,” which is selling all merchandise, site-wide, for 70% — and all is final sale. While the company did not post any messages saying that the company is ceasing operations, the site’s “Work With Us” page has been closed.  
  • Target to test next-day delivery service

    Target is planning to test a next-day delivery of essentials ordered online in the Minneapolis area.   Called Target Restock, the service will pilot this summer in the discounter’s hometown. Once the pilot is live, shoppers who have a Target REDcard will be eligible to visit a dedicated online experience to access thousands of household essentials.  
  • Walmart debuts new financing plans

    The nation’s largest retailer is introducing special financing for its credit cards that comes with an appealing hook.    The new offer provides no-interest financing plans for the Walmart Credit Card and the Walmart Mastercard Credit Card, with plans extending across either six months or 12 months on purchases. Similar to most plans, customers don’t pay any interest during the promotional period. But the Walmart offer is different from most others in that the interest also does not accrue during the promotional period.
  • Specialty apparel retailer exiting Canada

    The retail environment in Canada is proving more challenging than some U.S. retailers had anticipated.     Express said it will close all 17 of its stores in Canada, and discontinue its Canadian operations through its Canadian subsidiary, Express Fashion Apparel Canada Inc. The retailer will continue to operate 635 stores in the United States.      
  • Study ranks America’s favorite grocery stores

    Non-traditional grocery shopping methods are on the rise, but traditional supermarkets still are tops with consumers.   
  • Study: Retailers pull out the stops to compete with the ‘Amazon effect’

    The “Amazon effect,” or the impact of digital on traditional retailing, is forcing retailers to step up their game.   As retailers strive to incorporate new services to satisfy shoppers both in-store and online, their first priority is adding services to compete with the promise of free shipping.  
  • Study: Consumers still like shopping in stores — when the experience is right

    Even in a digital age, consumers still enjoy shopping in stores — if the shopping experience meets their expectations. One of the biggest turnoffs: long lines.    That’s according to a new study from payments company Adyen, which revealed when a “preferred” shopping experience is implemented — whether it be changing how someone checks out or how they interact with sales associates — 63% of people claim they will shop more.  
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