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Loyalty Marketing

  • Westfield signs deal with Uber

    Westfield’s billion-dollar renovation of its Century City Mall in Los Angeles will include a swanky Uber Lounge when it is completed this fall.   Westfield has formed a partnership with Uber to facilitate use of shared rides at its centers nationwide. The mall owner will create drop-off and pick-up stations at every one of its U.S. properties, whose locations will be digitally mapped into the Uber app. The idea: make pick-ups and drop-offs easier and build mall traffic.  

  • Study: Don't underestimate the value of AI

    Brands that are not thinking about how to leverage artificial intelligence are already falling behind.   This was according to the Retail Revolution study from OMD EMEA, and Goldsmiths, University of London. It is based on 15,000 consumers across 13 European countries.  

  • GNC steps up online payment options for Chinese customers

    A wellness retailer is making is easier for its Chinese shoppers to make online purchases.   By partnering with Alipay, GNC Holdings is enabling all registered users of the payment platform in China to purchase vitamins, supplements, minerals, herbs, sports nutrition, diet, and energy products on its e-commerce site. Besides being a leading online payment provider in China, Alipay has 520 million registered users that access the platform to make online and mobile payments.  

  • Day One: Amazon makes its presence known at Whole Foods stores

    Amazon found a savvy way to remind customers that it now owns Whole Foods Market.  

  • Target streamlines mobile strategy

    As promised, Target has moved its Cartwheel savings program into the retailer's app.   Target announced the move on Monday, saying that shoppers no longer need to switch back and forth, or maintain separate apps. The Target app is now listed as “Target—now with Cartwheel.”  

  • Teen apparel chain revamps app experience

    Pacific Sunwear of California is stepping up its game to better connect with its mobile-savvy customers.   Through a partnership with PredictSpring, the teen apparel chain has launched a new mobile app experience — one that is faster and more and visually rich. For example, the new app links to Instagram Shop-the-Look, a service that allows customers to browse and purchase directly from the PacSun Instagram feed.  

  • Ulta Beauty beats Street; on track to open 100 stores in 2017

    Ulta Beauty turned in another winning quarterly performance, besting analysts' earnings and sales estimates. The beauty powerhouse also raised its fiscal 2017 guidance.   One of the few specialty retailers with an aggressive store opening program, Ulta Beauty said it remains committed to opening 100 new locations in 2017. It will also remodel 11 stores and relocate seven others.  

  • Amazon-Whole Foods Market deal closes Aug. 28; grocer to cut some prices immediately

    That didn't take very long.    Amazon said on Thursday — the day after the Federal Trade Commission gave the green light to the deal — that its $13.7 billion acquisition of Whole Foods Market will close on Monday Aug. 28. Starting that same day, Whole Foods will offer lower prices on select products. And with time, Amazon will place lockers in Whole Food stores, and make Amazon Prime the grocer's customer rewards program.   
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