Chain Store Age will present a webinar on three critical factors for retail success in the coming year on December 5, at 1 p.m. (ET).
The market is looking to visionary retailers to see what key programs should be considered to exceed customer demands in 2018. Should the focus be on same day delivery, personalized experiences, fast and error free returns or how the mix between digital and physical engagement will affect the bottom line? How should senior executives prepare their internal teams and systems to be ready for the new year?
John Lawson, one of the Industry's leading influencers and futurists, will discuss these and other topics, and outline retailers' key imperatives for 2018, at the upcoming webinar, which is sponsored by IBM.
Click here to register.