Survey: Good customer service is money for retailersCustomer service is a key factor for U.S. adults when choosing where to shop and how much they will spend. Beverage retailer gets into spirit of online deliveryBevMo! is partnering with online alcohol delivery platform Drizly to satisfy thirsty digital shoppers. Books-A-Million gets better read on customers A leading bookstore chain is opening a new chapter in its omnichannel customer experience efforts. Kroger’s new payment option lets customers buy groceries on phone The Kroger Co. is streamlining both paying for transactions and redeeming loyalty discounts. New e-commerce site plans to poach millennial shoppers from Amazon Details are vague, but it appears Amazon will soon have new competition for coveted Millennial consumers. Walgreens makes payment easier for Chinese travelers Visitors to the U.S. from China will have added incentive to shop at Walgreens while they are here. Want to bond with millennials? Use this social platform Retailers seeking to build an intimate connection with Millennial shoppers should reach out through a specific social network. Study: Retailers fall short with omnichannel offerings Many leading U.S. retailers are not delivering the type of omnichannel experience that customers want. QVC emphasizes digital convenience in new app, rebrand QVC is making its customers an offer of a more user-friendly, digitally-focused shopping environment. Study: Online grocery to at least triple in next 10 years The U.S. online grocery industry has strong potential for growth, but it also has several obstacles to overcome. First Previous 239 240 241 242 243 Next Last
