Retail

Washington, D.C. -- The monthly Global Port Tracker report, released Wednesday by the National Retail Federation and Hackett Associates, said that import cargo volume at the nation’s major retail container ports is expected to be down 6.8% in February from the same month a year ago. However, volumes should show year-over-year increases through most of the remaining first half of 2012.

Woonsocket, R.I. -- CVS Caremark on Tuesday released an economic impact study of its contribution to the economy of its headquarters state of Rhode Island.

The Pricewaterhouse Coopers-conducted study showed that the company's Rhode Island operations contributed more than $1.2 billion to Rhode Island's GDP in 2010, approximately 12,000 jobs, $831 million in labor income, and $116 million in state and local taxes.

Los Angeles -- Boingo Wireless has announced agreements with mall owners Westfield and Cafaro to manage and operate retail Wi-Fi networks in several of each developer’s shopping centers.

With this agreement, Boingo now manages Wi-Fi networks in 33 malls across the country.
 

LAKELAND, Fla. — Publix Super Markets has promoted Kelly Williams-Puccio to executive director of Publix Super Markets Charities.

In her new position, Williams-Puccio will be responsible for the strategic direction of the foundation, managing foundation giving policies and processes and maintaining the charitable legacy of company founder, George Jenkins.

What a fortuitous promotion Target ran this week featuring a collection of nine Grammy Award nominated artists in its weekly ad. The awards program drew a record audience, and between ads during the broadcast and the artists featured in the circular Target gave a broad range of music lovers a reason to visit Target.com during the show or stop by their local store after the program.

Washington, D.C. -- A report released Tuesday by the Commerce Department showed that consumer spending on retail goods rebounded in January after a flat holiday season.

Retail sales rose at a seasonally adjusted 0.4% last month, as consumers upped spending at department and general merchandise stores, as well as bought more electronics, home and garden supplies and sporting goods. Excluding autos, building materials and fuel sales, retail spending leaped 0.7%.

Waban, Mass. -- Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.

According to the 2012 Temkin Experience Ratings, in its second year, 76 companies (37% of the total) earned "poor" or "very poor" ratings.

Seattle -- A Tuesday report by the Seattle Times said that Eddie Bauer chief Neil Fiske, who joined the retailer in 2007 and led it through bankruptcy, will leave his post effective March 2.

The company has not given a reason for Fiske’s sudden departure. David Chamberlain, executive chairman, will serve as interim CEO until a permanent replacement is named. Fiske will remain with the company as a consultant to ensure a smooth transition.