Retail

Combating fraud at the POS with chip-based payment systems

The data security breaches at Target and Neiman Marcus have put a white-hot fire under the push for the adoption of microchip-based credit-card technology to replace the traditional (and, many would say, backward) U.S. standard of magnetic strip cards. (The latter store unencrypted customer data on magnetic stripes.) Advocates of the chip cards, which store encrypted customer data on embedded microchips, say their use minimize the risk of data breaches at the POS.

A 19% fourth-quarter same-store sales decline and a steep decline in profitability prompted RadioShack to announce the closure of 1,100 stores while CEO Joseph Magnacca maintained the retailer’s brand equity remains strong and a profitability plan is in place.

Waban, Mass. -- H.E.B. Grocery, Trader Joe's, Chick-fil-A, and Publix earned the highest scores in the 2014 Temkin Experience Ratings, which ranked 268 companies across 19 industries. Joining those firms in the top 14 spots are Aldi, Food Lion, Sonic Drive-In, credit unions, Dairy Queen, Kroger, Piggly Wiggly, Regions, Sam's Club, and Starbucks.

As recent events demonstrate, the magnetic stripe-based payment cards used by the vast majority of U.S. retailers, banks, payment processors and card issuers are vulnerable to fraud. The Europay, MasterCard, Visa (EMV) standard used by the rest of the developed world stores sensitive customer data on an encrypted chip, rather than on a magnetic stripe, making payment card fraud much more difficult. Erik Vlugt, VP product marketing for electronic payment solutions vendor VeriFone Inc., recently shared insight on the advantages EMV can offer U.S.

General Mills Big G cereals now include four collectible comic books featuring DC Comics' Justice League characters, on shelves now through April 2014.

Four specialty issues created exclusively for General Mills, in partnership with DC Entertainment (DCE) and Warner Bros. Consumer Products (WBCP), can be found in grocery retailers nationwide, with a bonus fifth issue available only in select boxes of Cheerios at Target.

New York -- L Brands Inc., parent of  Victoria's Secret, is bullish when it comes to foreign expansion. The company opened 160 international stores in 2013, for a total of 863 locations. It hopes to add more than 140 this year, according to Columbus Business First.

Victoria's Secret expects to open 100 stores in 2014, including six additional locations in the United Kingdom, the report said.

From mat management to the use of proper cleaning products, prevention is, of course, key to slip and fall management in retail stores. But there are two additional key areas that should be addressed — management communication and accountability. Indeed, sharing information and holding department managers accountable for results can reap numerous benefits for a company.

Cincinnati - Intelligrated is introducing fulfillment execution systems, a new software model from its subsidiary company, Knighted Fulfillment execution systems optimize fulfillment in real time.