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Slip and Fall Risk Management
Hold department managers accountable for safety to promote better loss control
From mat management to the use of proper cleaning products, prevention is, of course, key to slip and fall management in retail stores. But there are two additional key areas that should be addressed — management communication and accountability. Indeed, sharing information and holding department managers accountable for results can reap numerous benefits for a company.
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Lowe’s names merchandising exec as chief customer officer
Mooresville, N.C. -- Lowe's Companies Inc. has named Michael A. Jones has been named the company's chief customer officer, effective April 30. Jones currently serves as Lowe's chief merchandising officer, overseeing the full merchandise offering for all Lowe's U.S. stores and Lowes.com, as well as all global sourcing activities.