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The Customer Service Advantage: Innovative Learning Solutions
How do you mold a large workforce with a significant part-time segment into experts in home improvement so customers get the answers they need every time they walk in the doors of The Home Depot?
It requires committed associates, strong leaders, and innovative learning solutions.
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Target lays off 550; Canada chief returns to U.S.
The president of Target Canada will return to the fold in the United States as the company shuts down its Canadian operations.
According to the Minneapolis-St. Paul Business Journal, Target Canada president Mark Schindele will return to the company’s U.S. operation and assume a new position of senior VP of retail properties.
The newspaper also reported that about 550 employees in Minnesota were laid off, the biggest reduction at its headquarters since 2009.