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Retail

  • Lawsuit highlights importance of ADA compliance

    Earlier this month, Reebok was hit with a proposed class action alleging that the company’s website violates the Americans with Disabilities Act because it is not accessible to the blind. The plaintiffs argue that Reebok.com contains “thousands of access barriers” that make it difficult — if not impossible — for blind customers to use the site.

  • Sports Authority gets customers moving

    Sports Authority wants to help customers stay healthy, wherever they are.

    The full-line sporting goods retailer has launched its new BodyFit Personal Training app. This free app gives customers exclusive access to more than 100 fitness training videos and provides guidance on how to use Sports Authority’s proprietary BodyFit sports and exercise equipment.

  • AutoZone updates leadership for growth

    AutoZone is making some changes to its leadership as the company positions itself for growth and expansion.

    The company announced the following promotions:

    • Phil Daniele, VP, Commercial Support, promoted to senior VP, commercial
    • Bill Hackney, VP, merchandise pricing & analysis, promoted to senior VP, merchandising
    • Jim Griffith, VP, store development promoted to senior VP, store operations
    • Rod Halsell, VP, distribution promoted to senior VP, supply chain

  • 99 Cents Only Stores has a new CFO

    99 Cents Only Stores has appointed a new CFO who has been a veteran retail leader for Kroger and Albertsons.

  • Kmart re-imagines Bluelight Special for digital age

    Photo: Courtesy of Kmart/Wendy Williams poses during recent a Wendy Williams Show taping at Kmart where the retailer announced the Bluelight Specials are back.

    Kmart is hoping that bringing back a 50-year-old marketing strategy will ignite a new sales push online and in stores.

  • Finish Line lets customers pursue hoop dreams

    The Finish Line Inc. is continuing its efforts to become an omnichannel lifestyle experience with a new social media campaign.

    For the second year in a row, Finish Line customers will be able to demonstrate their basketball skills via social media platforms by using the hashtag #theFundamentals on Twitter and Instagram, or submitting them via Snapchat. The digital entries will be judged by a group of NBA athletes.

  • Survey: The Northeast city with the most online chargebacks is…

    Every retailer hates online chargebacks, and unusually active chargeback activity is often an indicator of e-commerce fraud.

    Risk management firm Chargebacks 911 has identified the U.S. cities in the Northeast where the highest percentage of e-commerce transactions result in a chargeback. Visa and Mastercard have set 1% as acceptable chargeback threshold, and these ZIP codes far exceed that figure.

    • 17% chargeback rate: Port Washington, New York (11050)
    • 15% chargeback rate: Astoria, New York (11105)

  • Whole Foods Market adds Target omnichannel guru to exec ranks

    Whole Foods Market is adding a Target veteran with experience in technology and omnichannel marketing to its executive leadership team.

    The grocery retailer announced that it has named Don J. Clark global VP of purchasing for non-perishables.

    “He is a proven leader in the retail industry with a clear track record of delivering results. His core values align very well with our company’s, and we are confident that Don will execute a range of innovative strategies that help take our non-perishables business to the next level.”

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