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Retail

  • Stores Make a Comeback: Becoming a Hub for an Array of Customer Services

    The store is making a comeback. Even online pure plays are laying down bricks and mortar, setting up “shop-in-shop” stores and large flagships to keep pace in the multichannel world.
     

  • Sam Edelman makes more retail moves

    Photo: Sam Edelman’s newest store at NorthPark Center opened May 20

  • The five fastest growing property managers

    Each year, Chain Store Age compiles a ranking of the fastest growing property managers based on the square footage added. See who topped this year’s list.
     
    The 27th annual survey of Fastest-Growing Managers tallies new domestic and international third-party management and leasing contracts obtained during the 2015 calendar year and ranks the top performers. As always, the measuring stick is square footage. This year’s fastest-growing third-party managers are taking many roads to growth, from acquisition to a multidisciplinary focus.

  • The retailer with the best customer experience is…

    Supermarkets and fast-casual restaurant brands took the top positions in an annual ranking of customer experience.   Publix, Chick-fil-A, and H-E-B earned top three positions in Temkin Group’s 2017 Temkin Experience Ratings, a cross-industry benchmark of customer experience.     Publix had a score of 84%, closely followed by Chick-fil-A and H-E-B, which both scored 83% in the seventh annual rating.  
  • Taubman talks mobile, malls and Millennials at RECon

    Taubman Centers COO William Taubman offered insights on shoppers, property trends and how technology is changing the fundamental experience and brand promise of shopping centers.

    To watch his wide ranging conversation with ICSC’s Jesse Tron, click here.

     

  • AutoZone motors ahead, comps soften

    The nation’s leading auto parts retailer produced modest sales and profit growth during its third quarter but managed to achieve double digit earnings per share growth thanks to stock buyback activity.

    AutoZone sales increased 4% to $2.6 billion during the quarter ended May 7, thanks to the addition of new stores and a 2% same-store sales increase. Net income increased 6% to $327.5 million, while earning per share increased 12.6% to $10.77 as the company spent $533 million to repurchase 687,000 shares.

  • Feature: Asda gets goods where they need to go

    Asda, the U.K. subsidiary of Walmart, wants customers to have unencumbered access to desired products.
     
    On the front end, this has meant creating a click and collect service called toyou. On the back end, Asda enables toyou with a seamless fulfillment infrastructure based on Manhattan Associates technology.
     

  • Chico’s nominates Walmart and Hudson’s Bay vets to board

    Chico’s FAS is nominating two new independent board members as two current members prepare to retire and an investor says it will nominate its own two candidates.
     

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