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Report: Only 5% of retailers have fully executed omnichannel strategy
Minneapolis -- Few companies (5%) believe they are “advanced” when it comes to omnichannel capabilities, and between 35% and 40% believe they are lagging, according to a report by SPS Commerce, a provider of enterprise retail cloud services. The company’s third annual “Retail Insight” report confirms the cross-functional challenges retailers, suppliers and logistics firms face as they build omnichannel capabilities into their operations.
