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Supermarket/Grocery

  • Kmart re-branding some stores as K-Fresh

    While Kmart has been closing many of its stores as it seeks to restructure the company, the retailer has quietly launched a pilot program to re-brand itself as K-Fresh.

    The Chillicothe Gazette reports that the Kmart on North Bridge Street in Chillicothe, Ohio, has scaled back its hours and grocery offerings in preparation for its switch from a 24-hour supercenter to the retail chain's new K-Fresh concept.

  • Nordstrom, Trader Joe's tops in customer satisfaction

    Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI).

    The report says brick-and-mortar retail show weakening or flat customer satisfaction, while Internet retail is up from a year ago.

  • Mi Pueblo Foods gets personal with mobile shoppers

    San Jose, Calif. - Large format Hispanic grocery chain Mi Pueblo Foods is getting personal with customers on the go. Mi Pueblo is using the CLYP mobile marketing automation platform to establish deep consumer engagement, leading to more extensive insight into customers’ shopping behavior and buying patterns.

  • Target localizing its Express format stores

    Target Corp. is reportedly localizing the assortments at its smaller-footprint Target Express stores to a high degree.

    The Minneapolis-St. Paul Star Tribune reported that since opening its first Target Express in the Dinkytown neighborhood of Minnesota in summer 2014, the discounter has carefully considered local customer demographics when stocking shelves.

  • Albertsons goes with the flow of craft beer

    As America's obsession with craft beer shows no signs of losing steam, shoppers looking to fill their own growlers with upscale brews may not need to go farther than their local Albertsons supermarket.

    The grocery chain is embracing the craft beer trend by adding growler stations to some of its stores. The company recently added a Growler Station Express to a store in Phoenix, Ariz., to satisfy area craft beer fans.

  • Nordstrom, Trader Joe’s tops in customer satisfaction; overall index declines

    Ann Arbor, Mich. - Customer satisfaction with retail is down for the first time in four years. According to a report by the American Customer Satisfaction Index (ACSI), all brick-and-mortar retail categories show weakening or flat customer satisfaction for the fourth quarter of 2014.  Internet retail satisfaction, however, is up from the same quarter in 2013.

  • Whole Foods group aims to collect $5M in 42 days

    Whole Foods is putting its motto -- whole foods, whole people, whole planet -- to the test with a new initiative to alleviate poverty through microcredit.

    The retailer is partnering with its own Whole Planet Foundation on an effort to raise $5 million in 42 days to fund microlending programs worldwide.

  • Tesco names new chairman

    British supermarket giant Tesco has named John Allan as chairman, ending a four-month search after Richard Broadbent resigned amid an accounting scandal.

    Allan, 66, will join the board and be appointed chairman on March 1, when Broadbent will step down from the board, Tesco said in a statement.

    "I'm very pleased to be taking on this role at such a critical moment for the business and look forward to working with the new executive team and the board," Allan said.

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