-
Report: Personalization of store experience is key to retail growth
Palto Alto, Calif. -- Personalization of the in-store customer experience will be a key objective for retailers over the next two years, according to two new Aberdeen Group reports sponsored by HP.
According to the 100 senior retail executives surveyed from industries such as apparel, grocery and department stores, 76% do not possess the technology tools or the business processes for executing web, catalog or special orders from stores. This challenge is being fueled by rising consumer expectations of rich, multimedia in-store shopping experiences.
-
Former Kohl's exec to head Canadian discount store
MISSISSAUGA, ONTARIO -- TB!S The Bargain Shop, a leading Canadian discount store chain, announced that Beryl Buley has been appointed president and CEO, effective immediately. Former president and CEO, Michael Roellinghoff, will assume the role of vice chairman of the board.